TLCon: Talent Acquisition and Retention in Retail, E-tail & Hospitality

TLCon: Talent Acquisition and Retention in Retail, E-tail & Hospitality

More so than in any other industry, retail, e-tail and hospitality are utilizing HR technology in order to service large volumes of recruitment, whether it’ll be retail staff, waiters in the hospitality industry or STEM professionals to recruit, manage and retain staff. So much so there are dedicated apps created just for this industry that places talent acquisition professionals at the forefront of innovation in recruitment.

On the 11th May, talentleadersconnect. will be hosting one of our most popular sector-specific events, TLCon: Retail, E-tail & Hospitality giving 70 ‘Head of People/Talent, in-house recruitment, HR and talent acquisition professionals’ the opportunity to learn, share and network around a theme that is getting more and more important each year. The agenda will have case studies, research and thought leadership from the likes of Caffe Nero, Sofology, Exsurgo, 106 Communications, The Chemistry Group plus more.

We kick the day off with Ben Gledhill formerly of Sofology (now Manchester Metropolitan University) addressing the distinction between the tech candidate of 2005 and 2017. The talent acquisition strategy has changed significantly as we go a more direct sourcing route and he will be sharing what works well and what does the future look like.

We’ll then get more traditional with Nikki Brain from Exsurgo, looking at the importance of the store associate role and how the expectations around their knowledge as well sales through service is ever key to the entire customer service relationship. Candidate & employee experience has a huge impact on the customer service and can be costly if not implemented right.

Which brings us on to bots! Henry Davies, founder of 106 Communications will be talking you through how bots can make your employer brand work harder to attract and retain the right people. In many ways they can make you a more engaging employer (e.g. here is Yasar Ahmad, Wipro’s Head of Strategic Hiring recruitment bot) and Henry will talk through this in more detail. I’d bet a bot would be really handy for high volume recruitment. To back this up, Will Hamilton from LaunchPad will be discussing the impact of AI and Machine Learning in recruitment and what this all means for your profession.

We shared cut-e’s dedicated talent assessment app for the retail industry above; Howard Grosvenor will talk you through how some of the world’s best companies are doing talent assessment and how you can apply it to your own organisation. Furthermore, Nicky Brimmer from Chemistry Group will be talking on predicting people performance with the retail sector and how you can go beyond hiring for attitude using an objective data-led approach.

Finally, Shereen Daniels, Head of HR for Caffe Nero will be talking about how she fosters belonging at work. A really intriguing talk that will discuss how the baristas at Caffe Nero call work their home and not their job, this is one not to be missed.

There’ll be a buffet lunch and plenty of time to network with your peers around all these topics so join us on the 11th May with your complimentary ticket at TLCon: Retail, E-tail and Hospitality.

Useful Information:

Date: 11th May 2017, 8:15am to 1:30pm

Venue: Foyles Bookstore, 107 Charing Cross Road, WC2H 0DT

Theme: Talent Acquisition and Retention in Retail, E-tail & Hospitality

Contacts: Edie Kalman, Events Manager, edie@talentleadersconnect.com

Twitter: @TLCon_

Hashtag: #TLCon

talentleadersconnect. is the largest Talent Acquisition & HR event series in the UK & Europe. The events combine industry leading keynote talks, interactive discussion sessions and relaxed social networking opportunities

Emerging Talent: The Trends, Challenges and Opportunities at TLCon

Emerging Talent. Our Speakers

Emerging Talent is not void of the many changes taken place over the past year. Plugging the skill gaps with EU workers is under threat from Brexit however does the apprenticeships levy pose to fix that issue? Are graduate schemes at risk? As young people look for more than just a good salary from work, is retention becoming more difficult? Can we do anything about it?

On the 27th April, talentleadersconnect. will be hosting for the second time, TLCon: Emerging Talent that will give 70 Head of early careers, HRD’s, graduate recruitment, apprenticeships and talent acquisition professionals the opportunity to learn, share and network around a theme that is getting more and more important each year. The agenda will have case studies, research and thought leadership from the likes of L’Oreal, Cognizant, Centrica, LaunchPad, The Chemistry Group plus more.

We’ll be starting off the day with research from the Graduate Recruitment team from L’Oreal on the graduate talent population and their expectations and career priorities. Within this same event, Bright Network have carried out research of their own on this topic which should provide a good comparison of the results. Furthermore they’ve been implementing some really great initiatives to gamify how they attract and retain candidates. They’ve told us a little bit on this and we were stoked at the ideas. We’re sure you will be too once you hear it!

We then dive deep into AI and Machine Learning. Don’t worry, there won’t be a whole bunch of code put on slides however we will be looking at an overview of the trends and how this affects your work in recruitment and HR. Will Hamilton from LaunchPad will guide us through the latest innovations in what will be a very futuristic presentation.

We continue to trailblaze into the future by looking at Apprenticeships in the New World. It’s no doubt, there’s a lot of division between viewing the apprenticeship levy as a tax or investment and Erica Farmer, Apprenticeships and L&D programme lead for Centrica is best placed to fill us in on the benefits; she represents Centrica at the National Apprenticeships Service’s lead employer Apprenticeship Ambassador Network.

After our time travel into the future, we go back to student recruitment 101. You may be excited about all the new tools and changes that will affect how you go about graduate recruitment but “You can’t harvest fruit from the trees you haven’t planted yet.” Brian Sinclair, Head of Student Recruitment for Cognizant will give you practical advice on everything, from requirements gathering to pipeline reporting with some useful templates and tools to help explain and position best practice with key internal stakeholders.

There’ll be a buffet lunch and plenty of time to network with your peers around all these topics so join us on the 27th April with your complimentary ticket at TLCon: Emerging Talent.

Useful Information:

Date: 27th April 2017, 8:15am to 1:30pm

Venue: Foyles Bookstore, 107 Charing Cross Road, WC2H 0DT

Theme: Emerging Talent

Contacts: Edie Kalman, Events Manager, edie@talentleadersconnect.com

Twitter: @TLCon_

Hashtag: #TLCon

talentleadersconnect. is the largest Talent Acquisition & HR event series in the UK & Europe. The events combine industry leading keynote talks, interactive discussion sessions and relaxed social networking opportunities.