Only 1 in 10 People Possess the Talent to Manage Others

Discover how to recognize people with this rare talent!

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1 in 10 people possess the management talent

Did you know that Gallup’s research revealed that about one in 10 people possess the talent to manage?
Though many people are endowed with some of the necessary traits, few have the unique combination of talent needed to help a team achieve excellence in a way that significantly improves a company’s performance.

How to recognize a great manager?

What makes a great manager? What are the traits and characteristics of a great manager?

Gallup has found that great managers have the following talents:

  1. They motivate and engage employees
  2. They drive outcomes and have the ability to overcome adversity
  3. They create a culture of clear accountability
  4. They build relationships that create trust, open dialogue and full transparency
  5. They make decisions based on productivity, not politics.

McKinsey surveyed 189,000 people in 81 diverse organizations around the world and found out that four kinds of behavior account for 89% of leadership effectiveness.

According to McKinsey, successful managers:

  1. Solve problems effectively
  2. Operate with a strong results orientation
  3. Seek different perspectives
  4. Support others.

Google also wanted to know what makes a manager great, so it conducted its own research and got some interesting results. Google identified 5 key behaviors of its best managers. According to Google, a great manager:

  1. Is a good coach
  2. Empowers the team and does not micromanage
  3. Creates an inclusive team environment, showing concern for success and well-being
  4. Is productive and results-oriented
  5. Is a good communicator – listens and shares information.

In short, great managers are able to naturally engage team members and customers and sustain a culture of high productivity.

Hiring managers?

If you need to find and hire great managers, you might be interested in our useful resources:

 

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Are You a Leader or a Manager?

When describing someone at the head of a team or business, many tend to use the words “leader” and “manager” interchangeably, with the belief that these two words mean the same thing. While it does colloquially, in terms of business and character, there is actually a huge difference between the two of them that you should be aware of so you can truly gauge where you stand.

In its most basic sense, the biggest difference between a manager and a leader is the way they motivate people to accomplish their tasks and work towards a common goal. This sets the tone for most of what they do, how they approach people in their team and business, how they react during crises, and the overall atmosphere of the employees and of the business.

While there is nothing wrong with being a leader or being a manager (and not being what they aren’t), the knowledge of what you are like as a business owner and team head is still a worthwhile fact to hold as it allows you to see how you truly handle the business and where else you can improve upon. It also pays to know the difference between the two so when it comes to assigning team heads for the different projects that your business may have, you are able to assess who can work better with what task and with what sort of people they can work well with.

Find out if you are a leader or a manager with this infographic by Healthy Business Builder.

Are You a Leader or a Manager?

A man at the glass-desk with laptop. An image from kaboompics.com.

5 Ways Outsourcing Your Payroll Can Improve Work-Life Balance

Written by Jan Van Mol, Head of Global Alliances at SD Worx.

Outsourcing Payroll

There are plenty of reasons why outsourcing payroll strategies can be hugely beneficial to your company. Typically, it is the financial arguments that are used, not the emotional ones. However, there are many ways in which outsourcing your payroll can improve the wellbeing of your employees and can restore their work-life balance.

It’s well known that happier employees are much more likely to commit themselves fully whilst at work, bringing increased employee retention rates. Yet, many employers don’t realise that changing your payroll strategy can have an incredibly positive effect on the happiness of your employees. Here’s five reasons why:

1. Reduced workload

If your team is overworked and understaffed, an outsourced payroll strategy is the perfect way to get things back on track. An outsourced payroll strategy takes away the need to recruit and train an additional team member, and can dramatically reduce the workload of your staff much more quickly than getting a new member of staff.

Reducing this workload will make your employees instantly happier as the amount of potential overtime required will fall. Working fewer extra hours will allow employees to improve their work-life balance and will free up time for them to do the things they really love outside of work.

2. Reassuring the workforce

Payroll duties are sometimes given to members of staff who already have packed schedules with their own duties and responsibilities, which can lead to an anxious workforce.

Some employees may also feel concerned about other staff members having full access to their salary details. Moreover, relying on an over-tasked employee to process payroll can create tension for employees who expect to be paid accurately and on time each month.

By outsourcing payroll, an impartial person has access to salary details, which will eliminate any personal tensions surrounding payroll. Knowing that an outside specialist has sole responsibility will also reassure employees that their payroll matters are being taken care of, leading to a more relaxed workforce, a better work-life balance, and a better company culture.

3. No delays

Internal payroll managers are subject to the same demands on their time as everyone else in your company. If a company is going through a busy period where everybody’s help is required to solve an urgent issue or meet an external deadline, those members of your team responsible for payroll are no exception to this.

By outsourcing your payroll to specialist company, you hand over a big responsibility that would require lots of time, money and pressure on payroll employees. The payroll process becomes the outsourcing company’s top priority, so the internal team can focus on other tasks. There are few things which disgruntle an employee more than delayed pay, so offer your employees guaranteed on time payment by using an outsourcing partner to handle your payroll.

4. Lifting the pressure

Managing payroll is a huge responsibility, since you are personally responsible for the livelihoods of everyone in the company, many of which will be close personal friends and colleagues. This can put a lot of moral burden on an employee.

Outsourcing your payroll removes the personal element, as the person making sure that everybody is paid each month won’t individually know the people whom they are paying. Taking this emotional burden away from one of the members of your staff will relieve them of a huge weight, meaning that they are less likely to have to put in long hours to get the payroll sorted in time and will be able to regain a much better work-life balance.

5. Lead by example

Making a positive action such as changing the way you run your payroll will have a trickle-down effect throughout the business. Firstly, it will show employees that their payroll is an essential part of the business, and will lead the way for other changes in different areas and departments.

Many workplaces suffer by not adapting their strategies as the business grows and develops. Outsourcing your payroll strategy is a great example to show your teams of how to be proactive about making changes for the better that will set the business up well for its next phase. You’ll be amazed at how influential such a decision can be, and how large an impact it can have on the mindset of your workers.


If you want to share this article the reference to Jan Van Mol and The HR Tech Weekly® is obligatory.

Enhancing Your Workplace Performance with 360-Degree Feedback

Written by Steffen Maier. Originally published at Impraise Blog.

Startup Stock Photos

By now, you’re probably familiar with the term 360-degree feedback (If not, check out our handy guide here for an outline and some perks of introducing it into your workplace.)

If you want a feedback process that gets the best from your team and allows them to grow, 360-feedback is the way forward. It’s a collaborative process which eliminates issues that arise when only managers provide insight, instead allowing people to gain a more well-rounded view of their strengths, weaknesses and how they are able to develop within their team.

Self-Awareness & Accountability

Feedback culture can also lead to higher levels of self-awareness. In reviewing their colleagues, people will have an increased awareness of how they perceive others’ workplace behaviours and performance, likely making them more self-aware and therefore better at evaluating and improving their own performance.

People’s motivation comes from knowing that their work is being acknowledged. If there is a consistent culture of constant real-time feedback in place, employees are likely to up their game at work in order to be viewed favorably, making them both more self-aware and more accountable for their performance.

Peers

Although as a manager you have a valuable insight into your employees’ work, their peers will undoubtedly offer a different perspective.

Peer reviews are effective in the sense that people’s colleagues hold a different awareness of their colleagues working styles, interactions and how they’re using their time. This is why 360-degree feedback works. It allows for input to come from a perspective that managers alone may be unable to provide. Gaining performance feedback from someone in another department that you’re currently working closely on a project with is actually likely to be more beneficial than that of your manager who may know little to nothing about the project and the work involved.

When peer evaluation is used alongside managerial feedback, an all-round view can be established; something which is highly useful for team members as they look to improve their performance.

A recent study from Globoforce found that 85% of those who already have peer feedback implemented as part of their performance review feel that they are more appreciated, with 88% also expressing more job satisfaction than those only reviewed by a single supervisor. Feeling such levels of satisfaction can lead to those who are happy and feel appreciated: these are the people that have more reason to exert themselves at work than those who feel undervalued regardless of their efforts.

Research has also found that peer relationships have a huge impact on people’s work lives. Peer camaraderie is the number one reason that people go the extra mile at work: people are more likely to exert themselves if there is a sense that it also benefits their colleagues. Employees that have good relationships with their co-workers, and value them as part of a team, are also likely to value their input and want to improve their performance based on their colleagues’ feedback in order to achieve a better working environment for everyone.

Managers and 360-feedback

It’s also important to acknowledge the ways in which 360- feedback can assist managerial performance. Receiving both positive and constructive feedback from your team members can have hugely beneficial impacts. 360-feedback encourages employees to provide upward feedback on areas that they perhaps wouldn’t have felt able to express without such practices set in place. It’s a unique opportunity to gain new insight into your working style, skill-set, and the way you interact with your team.

Research has found 360-feedback to be incredibly beneficial for managers. Those who were originally rated low or moderately during upward feedback reviews showed improvements over time. In order for it to actually improve performance, however, 360-degree feedback must be met with follow-ups: the same research also established that managers who followed up and discussed their feedback improved more than those who did not.

Alongside 1-on-1 meetings to discuss manager-employee feedback for example, such follow ups could be implemented in the form of quarterly company-wide reviews to establish whether issues that arose have been resolved. This article from APA highlights the importance of following up feedback and the difference it can make.

Real-time, 360-degree feedback is a sure-fire way to improve performance in the workplace. It’s beneficial, whether from having the process implemented to improve people’s work ethic and sense of recognition or the specific feedback received providing people with insights and all-important goals to work towards. The argument for ditching the old-school process of simple manager to employee feedback in favor of the 360 is indisputable.

Using Impraise, you can ensure that feedback is shared amongst all team members, ensuring an open and ongoing conversation about progress and development, all without interrupting your daily work-flow. This is not, of course, to say that performance reviews and digital feedback should replace face-to-face interaction and conversations about progress. Instead, using tools like Impraise to support your current system with real-time, 360-degree feedback helps to create a more communicative, constantly developing and high-achieving team.

About the Author:

steffen-maier

Steffen Maier is co-founder of Impraise a web-based and mobile solution for actionable, timely feedback at work. Based in New York and Amsterdam, Impraise turns tedious annual performance reviews into an easy process by enabling users to give and receive valuable feedback in real-time and when it’s most helpful. The tool includes an extensive analytics platform to analyze key strengths and predict talent gaps and coaching needs.


Source: Advantages of 360-degree feedback to Improve Employee Performance — Impraise Blog – Employee performance management, reviews and 360 feedback