A lot of businesses today use cloud-computing in one way or another. Cloud-based services became widely popular over the years and companies of all sizes make use of them. Allowing a third-party vendor or a service provider to handle your business needs turned out to be cost-effective, beneficial for business scaling and, of course, convenient.
One of the most popular cloud-based services is data services, commonly known as DaaS (Data as a Service). But what does that mean? Simply put, data services are also web services designed to handle programming and logic for data virtualization in a cloud infrastructure.
In other words, data can be delivered anywhere from a centralized spot or various locations, thus allowing companies to leverage data to its fullest potential in any situation. However, outsourcing these activities is the tricky part. Finding a reliable outsourcing partner is the first priority and sorting out any concerns is vital. With that in mind, here are a few best practices for outsourcing data services.
Determine your needs
For some time now, many companies believed that only large enterprises could afford to outsource data services and other business operations. However, over the years, outsourcing became much more accessible and affordable.
Therefore, the question isn’t about whether you can or can’t outsource but about why you should outsource. That said, you must determine your needs and the reasons for outsourcing before you actually commit to it.
When outsourcing data services, take into consideration the fact that data is stored in the cloud and made available to anyone within the company on-demand.
Data can be provided to users as information that goes through various tools, applications and analytics. Therefore, if your business need is to scale properly and grow, your main reason to outsource data services would be more informed and data-driven decisions this type of service can provide.
Choosing the right outsourcing partner
There are many cloud-based data service providers nowadays. You have to find an outsourcing partner that will meet your business needs. That doesn’t have to be difficult if you commit time and effort to conduct some research, beforehand. For example, here are a few things you should focus on when choosing an outsourcing partner:
- Look for a partner with experience and expertise to match your needs.
- Check for any online reviews regarding their services.
- Check if they use the latest technologies and solutions.
- Make sure they follow the best practices.
- Ensure that they’re transparent.
- Check how they communicate with clients.
- Determine how they secure data and if they’re compliant with regulatory requirements.
Consider the benefits and advantages
Not all providers are the same, even if it seems that they all offer similar services. Looking for unique advantages and benefits is vital when choosing an outsourcing partner. Everyone has a unique sell and it’s up to you to determine which of those unique offers will provide your business with the right advantage.
For example, an enterprise cloud computing solution allows you to migrate vital business applications to the cloud while allowing you to leverage improved cloud architecture with enhanced security protection.
This type of service provides more benefits than simple data services. Moreover, considering other advantages that will benefit your business in some way is also important. Here are a few things you should keep an eye out for:
- Support for remote work – Delivering information via data services means data access on any device regardless of the geographical location.
- Data backups – Ensuring there’s no data loss in case of a server failure, disaster or other issues.
- Ability to boost organizational transformation – Supports companies in the process of digital transformation.
Your outsourcing partner should be able to address any concerns you might have regarding outsourcing data services. Every company is concerned about something, especially when it comes to allowing a third-party to access, store and manage your data.
Therefore, talk to a potential outsourcing partner about those concerns before you decide to partner up with them. How they approach those issues should tell you a lot about their capabilities. Here are a few common concerns companies have when outsourcing data services:
- The security of data and usability of services
- Hardware resources and server environment
- Control of data and data retention in case of a disaster
- Server downtimes
- Reusability of data for future development
- Hidden costs and additional fees
Every cloud-based service provider should have policies and practices that will address such concerns. After all, outsourcing relationships should be based on trust. If your potential outsourcing partner cannot ensure that they can meet your expectations, you should look elsewhere.
Choosing an outsourcing partner isn’t difficult but it’s a time-consuming task. If you don’t conduct the necessary research, you may make a mistake. Therefore, an outsourcing partner for data services isn’t just a service provider but, indeed, a partner that will help your business grow, develop further and make the best possible use of data.