Most popular HR software: How location and business size affects app choices

Most popular HR software: How location and business size affects app choices

Written by Karen McCandless, GetApp.

HR Employee Management

Once upon a time, the HR market was dominated by a few big name players. The likes of ADP, Oracle, or SAP were the main choices available to businesses, large and small. This has all changed, with cloud HR solutions becoming mainstream, and a raft of new entrants shaking up the status quo.

To find out more about exactly what criteria small to medium businesses in different countries are using to select their HR solutions, we turned to data from GetApp users to find out which were the most popular apps.

We found that businesses of 1-50 employees favor cloud-based HR software from startups like themselves, that are new to the market but that promise innovation, and simple pricing plans – often with freemium option.

There is some continuity with businesses of 51-500 employees, with these size of businesses still choosing smaller HR outfits, but ones that have more of a presence in the market, such as Jobvite and Greenhouse.

As businesses grow, it makes sense that they would favor companies that cater towards that end of the market, and that is exactly what we saw with GetApp users of 501-1000 employees. Another interesting trend was this was the first learning management systems featured among the most used apps.

In terms of country HR software usage, British and Canadian users favored apps either based in their own country, or that had a strong presence there.

HR software usage trends

With this in mind, we at GetApp – a startup ourselves with an agile, cloud-based HR system – wanted to find out just whether this would hold true for for our users – whether small businesses in different countries are really choosing these new entrants to the market over the big-name brands.

To test this theory, we used data from the “I Use This” feature on the GetApp website (screenshot below) to find out what is the most popular HR software among our users. (For a detailed methodology on the way that we collected and analyzed this data, see the methodology section at the bottom of the article.)

The approach we took to this was two-pronged: we looked at apps used by different business sizes – varying from solopreneurs to companies of up to 1000 employees – and also at software used in different countries (the U.S., UK, and Canada) to see what insights we could glean.

We grouped together HR apps of all flavors – from talent management, to scheduling, to performance management, and more – to analyze the approach that companies are currently taking towards managing their human resources.

Key Findings:

  • Businesses with 1-50 employees favor newer, more agile HR apps, with lower pricing points
  • Companies with 51 employees and more look for more well-known HR names, combined with innovation
  • Businesses are still adopting point solutions for areas such as recruitment, rather than all-in-one HR apps
  • Adoption of learning management systems is much higher in companies with more than 500 employees
  • Outside of the U.S., companies favor local HR solutions.

Most popular HR software by business size

When splitting HR app usage according to business size, what became apparent was that there is no clear market leader for companies of up-to 1,000 employees. Each size of business had its own preferences, with no runaway leader in any category. This differs from other industries such as accounting, where a few big-name vendors dominate.

There is also no mention of the legacy HR heavyweights that were initially built on premise, such as Oracle, ADP, SuccessFactors (now part of SAP) – or newer cloud-based market leaders such as Workday. Halogen TalentSpace is the only HR app popular among GetApp users to feature in analyst firm Gartner’s Magic Quadrants for HCM or Talent Management, which are focused on the enterprise market. Businesses across the board (up to 1,000 employees) are favoring newer, native cloud software for the HR market.

Where we can see a trend start to emerge is in the type of HR apps used by businesses of less than 50 employees, compared to companies of 51-500, and then again with organizations of 501-1000 employees. We’ll dive into these trends in more depth now.

Businesses of 1-50 employees: startups for startups

When looking at the apps used by businesses of 1-10 employees and 11-50 employees, the most used HR software is consistent, with Zoho Recruit, Breezy HR (formerly Nimble HR), Workable, and Crelate Talent all featuring in the top five for both company sizes.

Delving more deeply to find out why this may be, we noticed that all these HR apps all recent entrants to the market. Breezy HR was founded in 2014, Workable in 2012, Crelate Talent in 2012, and while Zoho as a company was founded in 1996, Zoho Recruit was a more recent addition in November 2009.

All of these apps are natively built for the cloud, cater to small businesses, and market themselves as relatively straightforward and simple software.

Pricing options

Another similarity with the most popular HR software for businesses of 1-10 and 11-50 is pricing. Several solutions offer a free option with limited features, making them useful for startups and small businesses with budget constraints.

In terms of Zoho Recruit pricing, it currently (as of April 2017) offers a free plan for one recruiter with basic ATS functionality, such as scheduling interviews. Even for the most expensive price plan, it’s only $50 per recruiter per month. Zoho can also be seen as a safe pair of hands, with its long company history and large suite of products.

Breezy HR keeps its pricing plans simple, with all of them including unlimited users and candidates. The plans differ according to the number of active jobs. As of April 2017, for one active job, the HR app is free.

While Crelate Talent doesn’t offer free options, its pricing is affordable for small businesses.

Hiring platform Recruitee – one of the most used apps by businesses of 11-50 employees- doesn’t offer a free version, but has competitive pricing options covering the varying needs of different company sizes. It’s still a very new company – set up in mid 2015 – but has already been garnering a lot of positive coverage in publications such as Entreprenuer and Inc.

Workable doesn’t cater solely for this end of the market, but its simple tools, mobile-first approach, and raft of integrations make it an attractive choice for small businesses.

All-in-one HR

Zenefits is the only piece of software on the list (third most popular HR app by businesses of 1-10 employees) that isn’t strictly targeted at simplifying recruiting or talent management. While it originally focused on benefits management, it has since expanded to cover onboarding and employee scheduling. Despite experiencing several scandals and setbacks in 2016, Zenefits emerged as the most well-funded HR tech company in 2016.

Key takeaway: Businesses with less than 50 employees broadly go for the same kind of HR apps that are cloud-based, have affordable pricing plans (often with a free version), and are relatively new to the market.

Businesses of 51-500 employees: innovative new entrants

As the business size grows, the trend swings towards HR software that, while more established than the above startups, is still making waves in the industry due to its innovation and high-profile customers. The most popular HR software for this company size also caters for a wider range of business sizes than the favored apps for businesses of 50 and under.

Jobvite and Greenhouse are two applicant tracking and recruitment apps that are popular with companies of between 51 and 1000 employees.

While Greenhouse is a relatively new entrant to the market (founded in 2012), thanks to a raft of positive media coverage and some high profile customers (Airbnb, Evernote, and Pinterest), it has already made a name for itself in the recruitment industry. Part of Greenhouse’s strategy is based around having an open platform that easily integrates with any other tool you might use for recruitment.

Analytics-driven recruiting platform Jobvite has been around longer (since 2006), and is aimed at both small businesses and enterprises. The app also boasts an impressive client roster, including LinkedIn, Spotify, Etsy, and Verifone. Jobvite’s product offering aims to cover everything from sourcing to hiring to onboarding.

The company continues to innovate by partnering and adding new features, such as integrating with Accurate Background services to allow companies to carry out employment background checks, drug testing and verification services from within Jobvite.

Workable is the one constant across businesses all the way up to 500 employees, as it is another app that caters for a wide range of business sizes.

HR suite adoption

One trend that we see solely with businesses between 51 and 200 employees is a higher adoption of all-in-one HR suites, with BambooHR and Namely both ranking in the top five.

This contrasts with the higher adoption of recruitment and talent management suites among smaller businesses, and a focus on learning management systems in businesses of more than 500 employees (more on that later).

Key takeaway: Businesses of 51-500 look for software that caters for a wide range of business sizes, and that may already have well-known clients. They also put more emphasis on all-in-one HR systems.

Businesses of 501-1000 employees: household names

The trend we see as company size increases is to go for software from more established companies that have been on the market for longer. One example of this is Bullhorn, which is favored by companies of 500 employees and over. Bullhorn originally made a CRM for staffing and recruiting firms, before moving into applicant tracking systems.

Further evidence of this is Halogen TalentSpace, which is the fourth most popular app among companies of 201-500 employees. This software, which came to market in 1996, is regularly named as a visionary in Gartner’s Magic Quadrant for talent management. Testament to its success, it was acquired by Saba in early 2017.

Another data-driven recruitment app that is popular with larger businesses is JazzHR (fourth most popular among businesses of 501-1000 employees). Formerly known as The Resumator, it positions itself as a scalable recruitment system, suitable for small businesses but also applicable for growing companies.

Emergence of LMS

Learning management system software makes its first appearance in the most used apps among companies of 501-1000. Mindflash and Accord LMS’s appearance on the list at this points suggests that smaller businesses may be slower in their adoption of LMS.

Key takeaway: Businesses of 501 employees and up tend to favor more well-known and established HR software, and they also start recognizing the importance of learning management systems.

Most used HR software by country

Using data from the U.S., UK, and Canada across all businesses from 1-1000 employees, we found that Breezy HR and Zoho Recruit were particularly popular among GetApp users in all three of these countries.

Zoho Recruit was a favorite in both the U.S. and U.K. (even placing just out of the top three in Canada), while Breezy HR was popular among users from both the U.S. and Canada.

America first

Given the wide range of choices for apps headquartered in the U.S., it was interesting to see India-based Zoho Recruit there in addition to U.S.-based Breezy HR and Crelate Talent.

Canada’s choices

Looking at the choices for Canada, Toronto-based hiring solution Fitzii is popular among businesses in this country, suggesting that there is a preference for local software providers in the HR market, or at least those that have a strong presence there.

Further confirming this, Bullhorn is the second most popular HR software in Canada. While it may not be based in Canada, it has a strong presence in the country, through its partnership with Workopolis, which is Canada’s leading career website. It also already provides applicant tracking functionality to many leading firms based there, and has an office in Vancouver.

UK-based software

In the UK, aside from Zoho Recruit, Workable and Calamari leave management software are the most popular HR software in the country. While neither of these companies are British, both were founded in Europe and have a strong presence in London.

Workable was founded in Athens, but opened an office in London shortly after, before expanding to New York, Boston, and now San Francisco.

However, a plethora of British-based HR software companies such as CakeHR, CIPHR, WeThrive, PARIM, and Findmyshift just missed the top three position, further highlighting the preference for local companies in the market.

Key takeaway: In markets outside of the U.S., countries are showing a strong preference for local software to help manage recruiting and HR needs.

Conclusion

Our findings from analyzing data from GetApp users indicated that the original hypothesis was true: that small to medium businesses in the HR space are opting for new entrants to the market over the more-established brand names, and that they are choosing apps built for the cloud.

Our data also indicated that these companies prefer HR apps based in their own country, or that have a very strong presence there.

If, after reading this report, you’d like to invest in a cloud-based HR app for your business size or from your country, we can help. Here are the next steps.

From our list of HR apps, you can filter by country:

You can also filter by business size:

For a full list of the most popular HR software in these categories, or to reuse any of the charts above, please contact karen@getapp.com.

Methodology

To put together this report, we analyzed data from signed in GetApp users that had selected the “I Use This” option for a particular app on the site. We counted the number of individual users that had selected these apps and segmented according to business size and country. The sample size for each segment differed and we used absolute numbers on our graphs to represent the most used. We then looked into the three most used apps per country, and five most used per business size.


Source: Most popular HR software: How location and business size affects app choices (GetApp report)

Advertisements

HR and Business Are Looking for Data Analytics and Insights

Stacey Browning, President of Paycor

Today our guest is Stacey Browning, President of Paycor.

Since 2001, Stacey has played an integral role in every aspect of Paycor’s operations. As president, she fosters collaboration across the business and ensures executional excellence in product development and service delivery.

Paycor is a trusted partner to more than 33,000 small and medium-sized businesses.Known for delivering modern, intuitive recruiting, HR and payroll solutions, Paycor partners with businesses to optimize their people management.

Paycor’s key areas of specialization include Payroll Management, Human Resources Solutions, Benefits Administration, Time & Attendance Solutions, Tax Filing & Compliance, Workers’​ Compensation and Employment Screening Service.

Recently Paycor announced Workforce Insights, a new data visualization solution that extracts rich and actionable insights from people data to bring valuable C-level and operational insights to key business stakeholders.

The interview is hosted by Alexey Mitkin, Founder, Publisher and Editor-in-Chief, The HR Tech Weekly® Online Media Co.

  1. Hi Stacey, and first of all thank you very much for this interview with The HR Tech Weekly®. Straight away, why you have developed Workforce Insights and how it will complement other Paycor products?

Our innovation is driven by uncovering ways to better serve our clients, and Workforce Insights is no exception. Last August we surveyed our clients about the features they wanted to see in future product releases. After reviewing more than 1,000 client responses, we found that the overwhelming majority were looking for data analytics and insights.

In addition to evaluating our client’s feedback, we also looked at industry trends that show HR professionals are striving to prove their strategic value to executives. One way we can help them is by organizing their key people data in a manner that helps with business execution.

For example, through the Workforce Insights overtime dashboard, information from our time platform is correlated to OSHA incidents reported on in our HR platform. Leaders can uncover safety thresholds exceeded by location, department or manager to home in on where a performance issue may be occurring.

  1. What key benefits and advantages does Workforce Insights have when compared with other tools on the market?

Most other tools on the market force standard charts and data visualization. Workforce Insights allows customers to view their data in the way that is most impactful for their unique business needs.

Another key differentiator is the one-click sharing functionality. Users can take their insights and share that information with the appropriate parties without having to import or export data. The custom reporting and one-click sharing allows users to not only have access to the data, but to make it meaningful and actionable.

  1. Why do you think small and medium-sized businesses need their own HR technology solutions?

Employees at small and medium-sized businesses (SMBs) are often forced to wear multiple hats, and sometimes that even means taking on responsibilities like payroll. HR technology solutions help relieve the administrative burden of payroll and benefits while ensuring reliability and security, while also protecting against the risk of compliance infractions.

What Paycor offers seems to be what’s desired most by SMBs – a platform or suite of functionality at the right per-employee-per-transaction and per-month price point that doesn’t require a customization. A solution that can be implemented and have value derived in three days to three months, and that can adapt with them as their organization grows.

  1. Paycor has run its operations since 1990. How have your clients needs during this period changed, and what is the secret sauce for long-term success?

Since 1990, the technological needs of our clients have changed dramatically. In 1990 computers were large and expensive, “the cloud” didn’t exist, and phones were connected to a landline or, for a select few, in a bag in your car. Since then, clients have had to react to the demands of their workforce; faster access from any device, and our products have had to evolve accordingly.

Our secret sauce for long-term success may be the only thing that has remained the same since 1990 – putting our clients first. We were founded because our CEO believed there was a better way to serve the needs of our clients, and it’s that passion that still drives us today.

  1. Achievements in big-time sports are based on grassroots sports. What can you recommend to HR Tech startups on how to get into the highest league?

The energy around new HR tech offerings through start-ups informs the entire industry. For some of these startups, success looks like being acquired into a larger company and human capital offering. For those wanting to progress into a higher league more independently, I recommend having an openness to partnerships and distribution options, and feedback to the offering itself. The best emerging technologies in HR are built and market-tested quickly.

  1. Since its founding, Paycor has grown to 1,460 people onboard. What do newbies need to know about the company in order to have a successful career with you?

First, excel at the job you are given, and then look for ways to take on more responsibility. It can be dangerous to be too eager to move to the next level without first nailing the task you are given. At the same time, becoming complacent doesn’t allow you to be a change agent in the organization.

To take on that next challenge and excel to the next level it is critically important that associates know and own their personal brand. Your personal brand is what people say about you when you leave the room. Think about the impression you want to leave, and make it.


If you want to share this interview the reference to Stacey BrowningPaycor and The HR Tech Weekly® is obligatory.

3 Ways HR Will Evolve in the Future

3 Ways HR Will Evolve in the Future

Believe it or not, automation is changing our entire lives, the way we live, think and work. As quoted by Mr. Abhijit Bhaduri, author of Digital Tsunami, “Humans resist change, machines don’t.” We are at a age where we no longer can nor should resist change. That said, technology is also massively impacting the HR functions. Most of the traditional support functions of HR, such as payroll, attendance etc. are being automated. Adding to the progression, chatbots are further driving more engagement with its personalized attributes, and is further adding up to redefining the HR role.

Ripples in the Water

One might wonder, will the rapid pace of digitization re-define HR? Of course yes, with millennials making up more than half of the current workforce — and predicted to make up 75 percent by 2020 — HR has to embrace technologies to keep at par with employee and business demands.

The Effect of Big Data

A lot of work in HR used to be related to adherence to compliances and therefore, huge amount of work related to paperworks was involved. But, now things have changed. Online portals and platforms provide HR with all the information that they need. Today’s technology gives HR professionals access to the power of Big Data and changes the way businesses understand their customers, build their own brands and communicate to prospective employees.

One of the boons of Big Data is Predictive Analytics. In big corporations, it is very difficult to keep a track of each employee. Predictive analytics enables HR to understand which employee needs an additional training.

High Up in the Clouds

Another technology which is impacting HR in a big way. Gathering and storing of information has always been a major function of the HR department, and the stack of files not only waste office space but are very difficult to trace as well. Can you even imagine, a millennial, who is always glued to his smartphone will have the patience to go through all the piles of paper?

High Up in the Clouds

Thanks to cloud technology, all of this information can instead be stored in the cloud. No longer does an employee need to tick the boxes while filling up a feedback form which again runs the risk of getting lost. All the employee information like tax documents, payroll, feedback etc can be stored online securely.

Cloud-based systems and Big Data go hand in hand. With Machine Learning emerging steadily, all these data will make a lot of sense few years down the line, it all depends how well can one derive relevant information out of it.

Chat with the Bots

There are some information which are very subjective in nature, like how to fill the Form 19 or file for the income tax returns. It makes no sense if the employee walks up to the HR managers for day-to-day queries or any concerns they might have regarding their pay, leaves, performance etc. To narrow down the gap of communication between the employees and the HR, PeopleStrong recently launched India’s first HR chatbot ‘Jinie’. From a transactional interface with employees to a conversational interface, Jinie the India’s first HR Chatbot will be able to provide the next level of experience to its employees.

In the era of smartphones, this will be a great boost in employee engagement.

These are few of the many ways in which the HR domain will change and adapt itself to digitization. With the burden of a lot of paperwork gone from the shoulders and with new data in hand, HR department will be fully equipped to make the employees life much easier and will add more value in business.


If you want to share this article the reference to Bangabdi Roy Chowdhury and The HR Tech Weekly® is obligatory.

Google Hiring Space

Google Enters the Hiring Fray

Google Hire | The HR Tech Weekly®

It looks like Google was serious about entering the jobs space.

The Google Hire website appeared this month, and while it hasn’t been officially announced, the world’s largest data aggregator could be gearing up to launch an application tracking website which could rival LinkedIn, Greenhouse and Jobvite.

While this new website seems to be still in early stages of development, you can’t help but wonder: how is this new technology going to affect the jobs and recruiting space?

It makes perfect sense that both Facebook and Google would actively seek to gain control of a larger chunk of the jobs market. These platforms are already a definitive part of many people’s daily lives, so it is not surprising that they want to play an increasingly important role in the job search process. As we know, there are enormous possibilities where there are lots of people, and Facebook and Google have their markets comfortably cornered. Why go elsewhere when you’re looking for your next position?

So: how are they going about it?

Google, with the relatively recent introduction of their Cloud Jobs API, looks set to make a big impact, as their latest algorithms and intelligent data interpretation solutions set out to bridge the gaps between employers and job seekers in an unprecedented way: carefully matching the skills, experience and personal preferences of job seekers with the title, position, description and expectations of employees advertising specific job opportunities.

The Cloud Jobs API also has the ability to define the importance and level of various skills, as well as put such skills into the right context, in relation to any particular job requirement or opening available.

This happens through the use of various proprietary ontologies, which are meant to encode insights and information about different skills and occupations, as well shedding light on how such skills interact and correlate with each other. In short? Google will gather and assess your jobs data and match you with appropriate openings. Conversely, recruiters could potentially find perfect matches with pinpoint accuracy.

Interestingly, Google Hire openings have been listed on the bebop website, the VMware enterprise application development platform Google acquired in 2015. VMware’s cofounder, Diane Green was appointed to lead Google’s cloud push efforts that same year.

For Friendships Or Job Searches?

When I look at my Facebook feed, I’ll often see my friends using their status update to ask their network for job openings.  Now, Facebook has confirmed it had begun experimenting with recruiting features: “We’re running a test for Page admins to create job postings and receive applications from candidates.” The company is also actively investing more in functionality for recruiters and employers, giving them the ability to share job opportunities that are specifically visible to an audience that matches their standards (for example, the level of education required).

From a recruiter’s standpoint, Facebook is a goldmine, because it is such a huge repository of information about people. Individuals share a wide variety of data about themselves on their social media, from their basic information to their education level, their current employment, and their personal interests. If you want to gain an exhaustive profile of a candidate, you can’t do much better than Facebook.

As Facebook is already a definitive part of our daily lives, it’s not surprising that it could play an important role in the job searching industry. But do they run the same risks as platforms such as LinkedIn, where personal information becomes more curated to attract a certain job? Will people be pumping up their own profiles, not always accurately? The beauty of Facebook’s “raw and real” data may be quickly lost once people know recruiters are able to mine their information.

As both Facebook and Google enter the space, it confirms yet again that the rate of developments in our space is blinding, and that the new year might bring a few more tricks to learn yet.

About the Author:

Megan Flamer

Megan Flamer is an organizational development specialist who is fascinated by how people find and interact with their work and each other. She writes about recruitment, HR, human behaviour, and the future of work at 1-Page.com

1-Page on Social Media:

Twitter | Facebook | LinkedIn | Google+

If you want to share this article the reference to Megan Flamer, 1-Page and The HR Tech Weekly® is obligatory.

HR Technology Tools Evolve to Handle Feedback, Performance and Agility

HR Tech MENA Summit returns for third edition in Dubai

Annual HR Tech MENA Summit 2017 Main Image

Dubai, 13 April, 2017 — HR Technology is fast developing. Year-on-year the trends, and market requirements keep developers busy. Driven by natural workplace changes and inspired by vastly different work ethics amongst new working demographics, HR Technology is continuously evolving from its traditional core of payroll, employee record management and recruitment.

Lorna Daly, Halogen Software
Lorna Daly, Regional Director, EMEA, Halogen Software

“People and their expectations of work are changing all over the world and it is happening quickly,” noted Ms. Lorna Daly, Regional Director, EMEA, Halogen Software who is a Gold Sponsor of the 3rd annual HR Tech Summit organized by QnA International. “We know that if people can give and receive feedback on an ongoing basis, they can feel good about what they do, and would be encouraged to bring their best effort forward, so they can give more to their customers, organizations and communities,” continued Ms. Daly.

Ongoing performance reviews, frequent and timely feedback is a new HR trend sweeping across many organizations across the globe. The need for almost immediate feedback stems from the multigenerational workforce, and the changing nature of work. “It comes down to something very fundamental; people want to feel a connection and a purpose to their organisation, that their contribution is valued and impactful,” stressed Ms. Daly.

To meet this new HR demands, organisations need to employ the new technological trends becoming available in the market place. In addition to traditional services of HR software, and cloud-based services, technological tools built for agility and for specialized purposes such as continuous performance management, frequent feedback, data analysis and learning tools will soon become an absolute must for the continued evolution of an organization.

However, Ms. Daly cautions on the blind application of these new HR technology tools, suggesting that organizations should “First recognise if the organisation is culturally ready to make the shift from traditional to ongoing performance management. Second, company leaders must be ready to act as role models for the rest of the staff. Culturally ready organizations are those which champion flexibility and adaptability to refine processes through the constant collection of feedback on new processes. This feedback loop ensures employees are supported.”

“Keeping up with technology developments affecting HR is becoming a tough task. The managerial processes for human resources across the globe is in a state of fluidity. Especially in the UAE and GCC which will see two new shifts with the onboarding of nationalization and VAT policies in the coming years, the importance of employing and using the appropriate tools for HR functions cannot be stressed more. Knowing the challenging changes ahead, we have planned the 3rd annual HR Tech Summit to provide in-depth discussions and ultimately provide a platform HR and IT Leaders to analyse the HR technology tools available, their uses, and whether or not they should be adapted and when adapted how it will impact the organizations in the region,” commented Sidh N.C., Director, QnA International.

On the trend of nationalization in the UAE and GCC, Ms. Daly said, “There is a great opportunity for business and HR leaders in the GCC to maximise the potential that exists in their respective region. In order to do this, organisations need to understand the existing skill sets of local nationals, continuously support the development of essential skills, and help with the career progression of local nationals into leadership positions. This effort will help organisations become an attractive destination for GCC citizens seeking employment and help shape the economic destiny of the region.”

Halogen Software will be actively taking part in the by-invite only premier summit which attracted over 150 C-level and senior level HR and IT personnel from government, state, public, and private organizations in 2016. “HR Tech MENA provides a terrific opportunity to connect with some of the world’s most thoughtful HR and business leaders. The partnership has opened the door to connect with very successful companies and has given us the opportunity to learn more about the emerging global trends and priorities in HR,” commented Ms. Daly on the importance of sponsoring, participating, and attending the 3rd annual HR Tech Summit.

The Summit will be held from 16-17 May 2017 at The Westin Dubai, Al Habtoor City, Dubai.

About HR Tech MENA

HR Tech Mena

Technology today has revolutionized every step of our lives and Human Resources is no different. The influence of technology on our evolution is paramount to making it imperative for HR to keep abreast with newest developments.

Today, HR is en route to becoming smart HR. Concepts such as Artificial Intelligence, big data, cloud, social workforce, mobility and gamification are key buzzwords and every organization is keen to embrace to help them in tackling the key issues of talent acquisition, talent management, change management, business performance and employee engagement.

The HR Tech Summit is the only initiative that brings together HR as well as IT professionals from across the Middle East and leading solution providers on a singular platform discussing the newest trends, ideas and disruptions over a period of two days exclusively dedicated to and focused on HR Technology.

About Halogen Software

Halogen Software

Halogen Software offers a cloud-based talent management suite that reinforces and drives higher employee performance across all talent programmes — whether that is performance management, learning and development, succession planning, recruiting and onboarding, or compensation. With over 2,100 customers worldwide, Halogen Software has been recognized as a market leader by major business analysts and has garnered the highest customer satisfaction ratings in the industry. Halogen Software’s powerful, yet simple-to-use solutions, which also include industry-vertical editions, are used by organisations that want to build a world-class workforce that is aligned, inspired and focused on delivering exceptional results. For more information, visit: http://www.halogensoftware.com/ae Subscribe to Halogen Software’s TalentSpace blog: http://www.halogensoftware.com/blog/ or follow Halogen Software on Twitter: http://twitter.com/HalogenSoftware.

Organiser: About QnA International

QnA International

QnA International creates and delivers business learning and development exchange platforms through B2B conferences, bespoke events and trainings. The company also has an expertise in outsourced sponsorship sales and key account management.

Website: www.qnainternational.com

Signs it is Time to Take Your Organization Virtual

Signs It Is Time to Take Your Organization Virtual

Signs to go virtual
How to ask your boss that you want to do your work from home?

Is It Time to Take Your Organization Virtual? Here Are the Signs It Is

The on demand skills based economy is here. With today’s top talent adapting to the new climate of the workforce, organizations now must find new ways to engage and retain their staff while bringing in the best talent available as needed to survive and thrive in complex economic times. The workforce has taken their careers and income earning opportunities into their own hands and crave the flexibility that virtual organizations provide. Whether you need to incorporate contract or freelance work into your operations or want to give flexible working arrangement incentives to your existing permanent team, there are many benefits to taking your business virtual.

Below are a few signs it may be time to take your organization virtual.

Your Industry Has Already Shifted

Does the competition incorporate contract and temp work for their teams to execute projects and deliverables? Do they have satellite offices with less overhead dispersed throughout a greater geographic region than you? You may be paying for more office space than is required or missing opportunities for growth by not shifting alongside your competitors that are gaining more market share through virtual teams and contracted project management.

Accessing the Best Ability When You Need It, Cast a Wider Net for Talent

Human capital is and always will be critical for organizations to grow. The top talent of today’s workforce is already embracing the shift of the gig economy for their careers. Contract and freelance work for projects may be one of the only options for reaching some of the most talented professionals that you do not have access to in traditional employment engagements. Leverage the strengths, talents and skills of top performers available to compliment your permanent staff. Changing up your business model to attract and leverage the best talent available for your organization is critical and inevitably necessary. There are specific projects or initiatives that do not require full time engagement, try contracting out this work with the support of your existing team.

There is Flexibility to Be Gained by Both Sides with Less Commitment

A short term project to gauge ongoing working compatibilities allows each side to have less binding ties than an official employment contract. By allowing both sides to test the waters, there is flexibility to expand working relationships or simply part ways conveniently for both parties.

You Already Leverage Collaboration Tools in the Cloud

The cloud is here to stay and the same tools that are used for internal personnel communications and document management, have made their way into the workforce. The same affordable tools already invested in, can be leveraged by personnel logging on from anywhere. Programs such as Office 365, Dropbox, Slack and Google Drive allow teams to collaborate from dispersed locations in different time zones to accomplish tasks and achieve goals remotely. Implementing electronic systems and procedures will be necessary but also provide the necessary guidance and structure to improve operational efficiencies and help designate roles and responsibilities between members of the virtual team.

You Want to Incorporate Work from Home Policies as an Incentive

More and more companies are realizing the benefits of an engaged workforce by offering the flexibility to incorporate part time working from home policies. As with any incentive, it has to be carefully managed so teamwork can be developed through defined deliverables with accountabilities in place. Conference calls, in person meetings, team brainstorming sessions can help teammates engage virtually while allowing them designated time to manage their personal and professional lives more flexibly.

You Need to Scale with Speed Affordably

Small dispersed teams optimally performing are considered a threat in today’s workforce. With the right mix of trust, relationships and business process, virtual teams can deliver unprecedented results with the right controls and check and balances in place. Having a plan in place with defined goals and objectives so the project delivery can be optimized by the virtual team’s performance will be a key to the team’s success.

Your Management Team has the Soft Skills to Manage Virtually

Teamwork and accountability can be fostered through well-defined objectives and project management milestones. Team engagement through regular meetings that encourage brainstorming, strategic discussions, presenting and reporting will help make the virtual team successful. Periodical in person face-to-face meetings and engaging collaboration tools that allow you to share mini bios and personal pictures can help develop comrade from teams that do not regularly work together. Leaders of virtual teams need to have the right balance of soft skills and technical aptitudes to adapt their management style accordingly.

Is it time to take your organization virtual?

About the Author

Eric Apps, Organimi

Eric Apps is a seasoned technology entrepreneur, lawyer and early pioneer of today’s growing modern workforce methodologies. Eric has owned, operated and held board or senior management positions in several public and private technology companies. Today he is partnered in Aluvion and Organimi, Canadian law and technology firms, where he is an early adopter and advocate of building virtual teams and services to grow his companies. By leveraging the power of new technologies to streamline workflows, while utilizing a virtual network of highly skilled, and highly responsive professionals to develop his companies, Eric is a thought leader and advocate for the growing freelance/gig based economy.

Twitter | Facebook | Linkedin

For more information, visit http://organimi.com

To book an interview or to request information, please contact Nicole Ragno at nicole.ragno@organimi.com

If you want to share this article the reference to Eric Apps and The HR Tech Weekly® is obligatory.

Evolving Trends in Talent Management Transformation

Evolving Trends in Talent Management Transformation

There are differences in how Talent is defined across industries and organizations. Some companies prefer to adopt their own determinations rather than accepting general definitions. Let’s focus on a general definition for both Talent and Talent Management:

”Talent consists of those individuals who can make a difference to organizational performance either through their immediate contribution or, in the longer-term, by demonstrating the highest level of potential.”

Basic and simple meaning of Talent could be:

  • Ability, aptitude, bent, capacity, endowment, faculty, flair, forte, genius etc.
  • Unusual ability to do something well that can be normally developed by training.
  • Person or people (‘Talent Pool’) with exceptional capabilities.

Whereas: ”Talent Management is a set of business practices that refer to attracting highly skilled individuals, integrating new talents, and developing and retaining existing talents to meet current and future business objectives.“

Actually it manages the planning, possession, development, retention and growth of Talent Pool who are of particular value to an organization, because of their leadership capabilities, prospective for the future, or even because they are satisfying business critical roles and which could actually lead to organizational sustainability, efficiency and excellence in order to achieve business goals.

The term of Talent Management was first casted by McKinsey & Company following a study and gradually it became a very useful term as it describes an organization’s commitment to hire, manage and retain talented employees. It embraces all of the work processes and practices related to retaining and developing an exclusive workforce.

The process of attracting and retaining effective employees results in increasing competition among the companies because of its strategic importance and also known as “The War for Talent.” Talent Management which is sometimes also called as Human Capital Management is now an essential management practice; before it was exclusively attached to recruitment process while now covers a wider area. Talent Management implies that companies are strategic and conscious in how they source, attract, select, train, develop, retain, promote, and move employees through the organization.

On the other side definition of talented employees can involve all kinds of components, from their educational qualifications and skills, previous experience, strengths and additional training they have undertaken, to their abilities, potential and motives, qualities and personalities. Most companies practice Talent Management in a way which includes recruitment of individuals, career planning, training and development, performance management and various compensation and reward options for the top performers. It generally depends on the business strategy, commitment to employees and other factors. What are the core components of Talent Management?

figure1-1

Talent Engagement and transformation are top priorities for the leaders nowadays and the major challenge is the ability to attract and retain top talent while making sure the existing talents are fully engaged to deliver extraordinary results. For this reason Talent Engagement is considered to be a crucial factor.

End-to-end Talent Management encompasses five main pillars: Recruitment and Onboarding, Performance Management, Compensation Planning and Rewards, Career and Succession Planning, and last but not least, Learning and Development. Previously there were four pillars to be considered under Talent Management but gradually Career and Succession Planning has been added to make them five.

Leaders must have absolute clarity in purpose and focus to avoid business disruption as change without strategy is just a substitution of business development. Therefore, leadership is considered to be one of the most important component of the Talent Management.

Onboarding and Recruiting

An exclusive definition of Onboarding from Bersin by Deloitte states:

“The process of hiring, orienting and immersing employees into their new role and into the organization’s culture.”

Onboarding increases productivity, improves employee engagement, provides consistent and relevant information about the organization to all the new employees and gives understanding of employee expectations and hence helps building relationships.

Recruiting aims to successfully attract and hire key talent for current and future organizational needs through competency based advertising and interviewing efforts. Hiring talented individuals is crucial to the organization’s success. But in order to hire the most talented people, one must first search and recruit them and it could be a challenging task. It is so true that an imperfectly designed recruitment process can miss capable job candidates especially those who work for the competitors.

Performance Management

If we follow the definition it states Performance Management as ongoing, constant process of communicating and simplifying job responsibilities, priorities, performance expectations and development planning that optimizes an individual’s performance and aligns with organizational strategic goals. Performance Management is a crucial segment of maintaining the best talents. It enables companies to identify top performers and high potentials as well as assists to understand the pitfall of under-performance. It helps companies to make better strategic decisions on increasing excellence, retention efforts and to encourage talents.

Compensation Planning and Rewards

A way to remunerate individuals for important achievements, contributions to the goals of an organization and improving skills and competencies in their jobs is called as Compensation. There is a popular old saying – compensation isn’t the reason employees stay, but it can be the reason they leave. If companies want to keep their best employees onboard, they need an elegant approach to use Compensation as a strategic tool, while staying in line with company’s payroll standards, policies and guidelines.

Career and Succession Planning

Succession Management is a process of recognizing and developing employees with the possibility to fill key or critical organizational positions. Succession Management actually means having the right people in the right jobs at the right time. In other words, it is an organized process aimed to identify and grow individuals for future openings.

Career and Succession Planning actually empowers organizations as they plan for the future. The proper way of Career and Succession Planning increases opportunities by allowing organizations to identify and develop the top talent. In addition to preparing new talents to move into key positions, it can effortlessly identify and rectify gaps in Succession Planning as well. It enhances employees engagement by generating proper career paths for them, along with supporting individual development plans.

Learning and Development

Learning Management Systems have been used for a long time to administrate training courses and programs. Experts say that corporate learning is now coming out beyond firm course delivery to a more natural and integrated experience. The companies are embracing new ways of an employee development and reviewing new learning technologies. Massive Open Online Courses (MOOC), Self-Paced Online Courses, Distributed Open Collaborative Courses are evolving as the future of new learning options and becoming a very popular way of learning. Companies are also focusing on integration of these options into their learning management portfolios.

All these processes are actually providing big opportunities and advantages to the organizations and guide them to the success. Some of the advantages of effective Talent Management are:

  • Improves organization’s effectiveness and productivity.
  • Helps in achieving business goals with high quality performance.
  • Improves organization’s culture and work environment.
  • Increases employees satisfaction.
  • Retains the best talents and decreases turnover.

Talent Management is an important aspect of broader Human Capital Management (HCM) initiatives and Human Resources departments play a significant role there.

While many current HR processes still moving around traditional practices of recruiting, onboarding, training and development, the Talent Management should generate real value by focusing on a company’s most valuable resource: the potential of its Talent Pool. This dedication provides a distinctive competitive advantage over talents and organization’s business model.

After embracing new talent management applications, most organizations realize the need of integration. Apart from process integration technology investments are often made to streamline processes and improve data accuracy. But the full potential of integration cannot be realized when companies have multiple systems of record with disconnected data streams and conflicting processes.

A study shows that HR has a long way to go when it comes to integration. The majority of organizations surveyed report poor to moderate integration of their Talent Management applications.

It is very important to know the future business trends, and new vision for the Human Resource Strategy to handle Talent Management solutions.

How Trends Are Changing?

The HR functions are at a conjugation point and it has been believe that in the coming years there will be a significant transformation. As the current functions are not connected or flexible to business requirements and have no consolidated vision of talent capabilities there is a need of evolution. There are, of course, some key trends that will effect this transformation. Talent Management is one of them for sure. Across the developed and emerging markets there will be a shortage of skilled and appropriate talent. Businesses cannot deliver their best as they are lacking the right talent. Hence the future HR functions would create significant value for the business, given current and future trends.

Skills gaps are increasing and HR would continuously make sure that their organizations have the right talent. HR would need to quickly tap skills when they’re needed. HR has to transform and adapt towards a global world, supporting new talent sourcing strategies to match talent, and acquiring new management methods, such as encouraging mobile workforces across geographical barriers.

HR should adopt risk management strategies covering everything from protecting confidential information and data, to risks associated with hiring or turnover. Technology, including social, gamification, cloud, mobile, big data and apps, is transforming how people take away their daily work and how HR supports them in that attempt.

Instead of depending on solutions dictated from the top level; organizations should be encouraged with skilled workers who harness social media to create solutions in conjunction with each other, thereby radically disrupting organizational structures, and hierarchy and job titles. As the world becomes increasingly unpredictable, organizations that can adapt to changing business conditions will outperform the market. And HR departments have to reshape themselves so that the HR functions become the critical driver of agility.

HR needs to provide the new thinking and deep insight to attract, organize, motivate and develop the right people for the business. It requires to build the high-performing HR functions to support business goals.

As companies hire talent from around the globe and enter new markets with increasing speed, managing corporate and cultural change will become a critical competence. Already many researches showed, executives expect their company’s HR functions to develop tools and methodologies that support line managers in communicating to employees.

Talent Management tools won’t resolve recruitment, employee retention and other issues by themselves. Companies need to develop a clear plan to navigate Talent Management pitfalls. Social media, cloud, mobile and analytics are changing Talent Management software and the way companies use it.

According to Josh Bersin, with so many vendors in the market and the ERP providers offering talent management software, it’s common for companies to buy software first, and only then figure out how to use it. Today more than 40% of the companies buying HR software are focused on “making it easy to use” and integrating heterogeneous systems, not “solving particular talent problems.”

Companies still want integrated HR systems, but what they don’t want is a complex, integrated ERP software that makes everyone’s life more complicated. In fact, they want life to be simple. More than 40% of the companies according to Human Capital Trends Study are embarking on projects to “simplify the work environment.” 47% of those who are buying new HR software systems cited “ease of use” and “integrated user experience” as one of their top two buying criteria.

figure2

So, as per Bersin by Deloitte, in HR, start to think about employees as “people” – and this is why more and more companies tend to rename their HR organizations as “People Operations” or “People Management.” Sure we have to do HR administration, but ultimately our job is to make sure “people” are engaged, trained, in the right jobs, aligned, and supported.

If we start to think about employees as “people” or consumers, then we’ll think about “Talent Management” in a new way. It’s not just a way to integrate HR processes, it’s a series of strategies, programs, investments, and promises that make everyone’s life, work, and career better.

This is where work is going – we now work in a world of independent free agents, each of them is like a voluntary “consumer” who may choose to stay or leave. The concepts and principles of Talent Management are not going away. But as an area of focus, we in HR have to think more broadly. “Talent Management” is now “People Management” and it has to take on a much broader perspective and holistic approach.

figure3

So, the Talent Management needs to transform to People Management. With more engaging people, simplifying the environment, making the work easier. People management focuses on empowering and improving performance everywhere with continuous learning and continuous feedback processes. The focus is definitely on creating highly engaged workforce and productive work environment. While talent scarcity is still a problem, engagement, empowerment, and environment are now the real challenges that companies are facing. So, this transformation is necessary to overcome all sort of challenges in this area. As the Talent Management industry is changing with social, mobile, analytics and cloud-based technologies, we also need to make sure that the Digital Transformation strategy matches to these changes.

About the Author:

Soumyasanto Sen

Soumyasanto Sen — Blogger, Speaker and Evangelist in HRTech who try to think Out of the Box! Engaging with Companies, Startups & Entrepreneurs in driving Transformation.

Professionally Consultant, Manager, Advisor, Investor in HR Tech. Focusing on Strategies, Analytics, Cloud, UX, Security, Integration and Entrepreneurship in Digital HR Transformation.


If you want to share this article the reference to Soumyasanto Sen and The HR Tech Weekly® is obligatory.

From New Technology to ‘Purposeful Innovation’ – Three Trends That Can Help Businesses Innovate & Grow in 2017

Written by Himanshu Palsule, CTO at Epicor Software.

From New Technology to ‘Purposeful Innovation’ – Three Trends That Can Help Businesses Innovate & Grow in 2017

In the current climate, operational efficiency and business agility are more important than ever to support modern business innovation. As global markets combine with competitive pricing pressures to place greater stress on maintaining margins, organisations must seek the efficiencies needed to protect market share.

Himanshu Palsule, CTO at Epicor Software
Himanshu Palsule, CTO at Epicor Software

At the same time, global economic forces are opening up opportunities in new markets and organisations of all sizes are looking to take advantage of the changing economic tide to grow their business. The pressure is now on the CIO and his/her team to drive change and enable this high-growth mode. The challenge for many companies is matching technology investments with the rapidly changing needs of the business.

A solid technology strategy should place the onus on innovation with a purpose and going in to 2017, I see three technology trends that have the power to transform businesses by providing the tools to innovate. These technologies have the potential to be central to business success over the coming years.

  1. Enabling cloud-driven change

For some organisations, adopting cloud computing services can be a simple, tactical exercise to meet some immediate infrastructure needs. But for those looking to drive real technology transformation, it can be the catalyst to embracing an entirely new strategy for IT.

Up until recently cloud computing has, for the most part, been used to speed up existing individual processes while reducing costs. It is only now, as the cloud journey grows more mature, that we can begin to see its full potential to transform business models and working practices.

The cloud opens up exciting new possibilities for CIOs, COOs and CFOs to think differently about their IT infrastructure. Adoption of cloud-based enterprise resource planning (ERP) systems, for example, is on the rise because sharing data quickly and efficiently can dramatically reduce costs and increase the speed of production.

There’s also a growing acceptance that cloud adoption is not just for start-up companies. Large enterprises are transitioning their entire infrastructure and data ecosystems into the cloud because these systems have the advantage of taking the burden of upgrades and management, freeing up valuable resources to focus on innovation and business growth.

  1. Extracting value from big data and IoT

According to a recent report by Machina Research, the total number of IoT connections are estimated to grow 16% annually over the next 10-year period from 6 billion in 2015 to 27 billion in 2025. Total IoT revenue opportunity is projected to grow to $3 trillion in 2025, up from $750 billion in 2015.

If you talk to customers in the manufacturing and retail sectors for example, they’ll say they’ve been collecting and tracking data on machines, production, and inventory for years. In retail, for example, smart supply chains enable applications for tracking goods and real time information exchange about inventory among suppliers and retailers.

The next step for us, and our customers, is to take the data that is available and analyse it in context, to make better and more efficient business decisions. However, the challenge for ERP systems has been around how to transform the onslaught of unstructured data into practical information.

As technology develops we can expect to see more integration between ERP, big data and predictive analytics because data is the business resource of the future—both in terms of optimising processes and services, and as a basis for innovative business models.

  1. Mobility drives greater visibility

Mobile and social technologies are enabling new business models and processes but it’s important to remember that mobility can mean many different things to different organisations. For one company, it might be the ability to set up a remote warehouse. For another, it might be the ability to interact and collaborate on social platforms across borders and time zones.

Mobility should be an essential part of the platforms we build as mobile applications provide greater employee visibility and accuracy of information, enabling companies to respond quickly to changing demands with real-time capabilities.

New utilisations of mobile devices and apps are happening every day and drastically changing the way business gets done.

Summary — keeping up the pace of innovation

As companies become more complex and globally dispersed, the need for increased collaboration, visibility and efficiency will continue to accelerate. The world is getting smaller and supply chains are expected to get faster. Having the right technology in place to underpin operations is key to keeping up, regardless of geographic location or industry.

Technology on its own is not a sufficient strategy. But understanding how cloud, big data, social, mobility, analytics and IoT technologies can underpin business models, what we call ‘purposeful innovation’ is central to achieving business growth.


If you want to share this article the reference to Himanshu Palsule and The HR Tech Weekly® is obligatory.

Digital Strategy in HR World

Digital Strategy

The world is moving on with digital transformation irrespective of industries, countries and service lines. Organizations want to adopt the technologies in faster paces, especially by “Digital Megatrends”: mobility, analytics, cloud computing and social media.

This digital evolution is also reshaping the role of Human Resources. It involves deepening and broadening collaboration between HR and other business units to improve the performance and analysis of talent management, and a greater focus on driving business results through the strategic use of technology. It’s important for executives to get engaged in long-term strategic planning for business needs and even leveraging their organizations to drive profits.

According to the surveys from Oxford Economics and Tower Watson in Digital HR Transformation:

Digital HT Transformation

More on Digital HR Transformation

So to compete successfully in the new digital economy, HR should:

■ Use technology effectively to execute on business imperatives and extend collaboration with other departments, incorporating mobile, analytics, social media and the cloud to ease the transition to a strategic role.

■ Consider the competitive risk of not leveraging technology to contribute to business strategy. Organizations in developed economies are not adopting technology as quickly as their counterparts in fast-growing economies and may risk being left behind in the global competition for talent.

■ Embrace the transition to strategic thinking and driving business results.

(Taken from Oxford Economics and Tower Watson)

Digital transformation is to enable people to think and to transform and here is HR Digital Strategy plays an exponent role in driving the Organization’s Business Transformation. Digital Strategy is the most valuable and powerful asset in the Digital Transformation environment or any future transformation to come.

Digital Transformation is about the capacity of the organization and therefore the people’s minds to not only adapt to change, but to drive change, to drive innovation. The real value to HR in the Digital Transformation is to enable the whole organization to think creatively. Enable the organization into a deep dive into its need, its values, purpose & mission. And this is the foundation for the real successful business strategy into the Digital Era.

HR digital strategy or HR technology strategy should actually support the overall strategic objectives of HR and the organization. And HR must take ownership of the digital strategy and ensure that it aligns with the HR strategy which should be in alignment with the business strategy. Moreover, it should emphasize more than just efficiency and effectiveness as a driver for the adoption of technology, and choose solutions to allow for future growth and flexibility, while focusing on deploying solutions that meet the current and future needs of the organization.

Drivers which can lead Digital Strategy for HR are: (Below Tips/Drivers are from Talent Culture)

Drivers for Digital Strategy

According to Talent Culture, developing an HR digital strategy begins with taking a deeper look at business priorities and validating how current systems are and are not supporting the organization’s goals. This helps create a path toward synchronizing the organization’s priorities with the HR digital strategy. A successful HR digital strategy should be aligned to the needs of the business, agile, focused on strategic enablement rather than just efficiency and effectiveness, and should be owned by HR in partnership with IT.

And it’s Strategy, not Technology which drives the Digital Transformation according to MIT Sloan Management Review and Deloitte.

About the Author:

Soumyasanto Sen

Soumyasanto Sen — Blogger, Speaker and Evangelist in HR Technology who try to think Out of the Box!

Professional Consultant, Manager, Advisor, Investor in HR Tech. Focusing on Strategies, Mobility, Cloud, Analytics, UX, Security, Data Protection, Developments and Integration in HR Technology & Digital HR.


Source: Digital Strategy in HR World – HRTechCon

What Is the Future of Data Warehousing?

Data Warehousing

There is no denying it – we live in The Age of the Customer. Consumers all over the world are now digitally empowered, and they have the means to decide which businesses will succeed and grow, and which ones will fail. As a result, most savvy businesses now understand that they must be customer-obsessed to succeed. They must have up-to-the-second data and analytical information so that they can give their customers what they want and provide the very best customer satisfaction possible.

This understanding has given rise to the concept of business intelligence (BI), the use of data mining, big data, and data analytics to analyze raw data and create faster, more effective business solutions. However, while the concept of BI is not necessarily new, traditional BI tactics are no longer enough to keep up and ensure success in the future. Today, traditional BI must be combined with agile BI (the use of agile software development to accelerate traditional BI for faster results and more adaptability) and big data to deliver the fastest and most useful insights so that businesses may convert, serve, and retain more customers.

Essentially, for a business to survive, BI must continuously evolve and adapt to improve agility and keep up with data trends in this new customer-driven age of enterprise. This new model for BI is also driving the future of data warehousing, as we will see moving forward.

Older BI Deployments Cannot Keep Pace for Success

As valuable as older BI applications and deployments have been over the years, they simply cannot keep pace with customer demands today. In fact, decision-makers in IT and business have reported a number of challenges when they have only deployed traditional BI. These include:

  • Inability to accurately quantify their BI investments’ ROI. Newer BI deployments implement methodologies for measuring ROI and determining the value of BI efforts.
  • A breakdown in communication and alignment between IT and business teams.
  • Inability to properly manage operational risk, resolve latency challenges, and/or handle scalability. While BI is intended to improve all of these, traditional BI is falling behind.
  • Difficulty with platform migration and/or integration.

Poor data quality. Even if data mining is fast and expansive, if the quality of the data is not up to par, it will not be useful in creating actionable intelligence for important business decisions.

Keeping Up with Customer Demand Through New BI Deployments

So how can combining traditional BI, agile BI, and big data help businesses grow and succeed in today’s market? Consider that big data gives businesses a more complete view of the customer by tapping into multiple data sources. At the same time, agile BI addresses the need for faster and more adaptable intelligence. Combine the two, along with already existing traditional BI, and efforts that were once separate can work together to create a stronger system of insight and analytics.

Through this new BI strategy, businesses can consistently harness insights and create actionable data in less time. Using the same technology, processes, and people, it allows businesses to manage growth and complexity, react faster to customer needs, and improve collaboration and top-line benefits – all at the same time.

The Drive for a New Kind of Data Warehousing

A new kind of data warehousing is essential to this new BI deployment, as much of the inefficiency in older BI deployments lies in the time and energy wasted in data movement and duplication. A few factors are driving the development and future of data warehousing, including:

  • Agility – To succeed today, businesses must use collaboration more than ever. Instead of having separate departments, teams, and implementations for things like data mining and analysis, IT, BI, business, etc., the new model involves cross-functional teams that engage in adaptive planning for continuous evolution and improvement. This kind of model cannot function with old forms of data warehousing, with just a single server (or set of servers) where data is stored and retrieved.
  • The Cloud – More and more, people and businesses are storing data on the cloud. Cloud-based computing offers the ability to access more data from different sources without the need for massive amounts of data movement and duplication. Thus, the cloud is a major factor in the future of data warehousing.
  • The Next Generation of Data – We are already seeing significant changes in data storage, data mining, and all things relate to big data, thanks to the Internet of Things. The next generation of data will (and already does) include even more evolution, including real-time data and streaming data.

How New Data Warehousing Solves Problems for Businesses

So how do new data warehouses change the face of BI and big data? These new data warehousing solutions offer businesses a more powerful and simpler means to achieve streaming, real-time data by connecting live data with previously stored historical data.

Before, business intelligence was an entirely different section of a company than the business section, and data analytics took place in an isolated bubble. Analysis was also restricted to only looking at and analyzing historical data – data from the past. Today, if businesses only look at historical data, they will be behind the curve before they even begin. Some of the solutions to this, which new data warehousing techniques and software provide, include:

  • Data lakes – Instead of storing data in hierarchical files and folders, as traditional data warehouses do, data lakes have a flat architecture that allows raw data to be stored in its natural form until it is needed.
  • Data fragmented across organizations – New data warehousing allows for faster data collection and analysis across organizations and departments. This is in keeping with the agility model and promotes more collaboration and faster results.
  • IoT streaming data – Again, the Internet of Things, is a major game changer, as customers, businesses, departments, etc. share and store data across multiple devices.

To Thrive in the Age of the Customers – Businesses Must Merge Previously Separate Efforts

Now that we are seeing real-time and streaming data, it is more important than ever before to create cohesive strategies for business insights. This means merging formerly separate efforts like traditional BI, agile BI, and big data.

Business agility is more important than ever before to convert and retain customers. To do this, BI must always be evolving, improving, and adapting, and this requires more collaboration and new data warehousing solutions. Through this evolution of strategies and technology, businesses can hope to grow and improve in The Age of the Customer.

Examples of the Future of Data Warehousing

And what exactly will the future of data warehousing look like? Companies like SAP are working on that right now. With the launch of the BW/4HANA data warehousing solution running on premise and Amazon Web Services (AWS) and others like it, we can see how businesses can combine historical and streaming data for better implementation and deployment of new BI strategies. This system and others like it work with Spark and Hadoop, as well as other programming frameworks to bring data and systems of insight into the 21st century and beyond.

Want to learn more about BI, agile BI, the future of data warehousing, and all things big data? 

Follow Ronald van Loon on LinkedIn and Twitter

And, if you have any thoughts on the subject, you may share them in the comment to the original post.


Source: What Is the Future of Data Warehousing? | Ronald van Loon | Pulse | LinkedIn