Effects of Scale Instruments in Logistics

Warehousing and inventory management centers depend on efficient and reliable scaling instruments to get accurate data for managing large stocks of goods. They use scaling devices to monitor cargo weights, track data, and ensure that the logistic vehicles are loaded to the optimal safe capacity. 

The scaling instruments have several effects in the logistics and transportation of goods from manufacturers to distributors and the retail stores. Let us study the effects that scaling tools have on the logistics businesses. 

Optimal loading and safety

Logistic businesses transport the products from manufacturers to distributors and from distributors to stockists and retailers. However, they are highly concerned about the safety of products and vehicle that depends on the weight loaded on the truck. Scaling instruments helps logistics to load the truck with an optimal level of weight so that it can be transported safely to the destination without the risk of overloading. 

High accuracy

Accuracy is essential in the logistics business as a single error in measurement can lead to inaccurate weight and cost calculations of the large stocks. The modern scaling instruments are self-calibrated and highly accurate to measure the weight of small and large items. The high accuracy minimizes the chances of loss or revenue and ensures the smooth running of the business. 

No need for operators

The modern scaling instruments enable the transport drivers to measure the consignments without leaving their vehicles. The weighbridge controls are integrated with standalone consoles to facilitate the weighing operations even when unattended. 

The modern weighbridge terminals enable the drivers to weight their consignment smoothly without the need of a dedicated operator. This ability to scale instruments reduces the cost of weighing operations significantly.

Waterproof weighing scales

The present scaling instruments also come with waterproofing abilities that are capable of measuring in any condition. The floor and platform scales need to be waterproof as they are used for measuring every type of items. Sometimes, they are used for measuring water filled bottles or packages that can cause corrosion of scaling instruments. However, the waterproof weighing scales eliminate the risk of rusting or corrosion, and they have a long life.

Data Storage and communication

The modern scaling instruments are not limited to merely measurement purposes. The digital scales come with capabilities of storing and communicating data to back office and front ends. The arrival of improved capabilities in digital scaling instruments helps the logistics businesses to enhance accurate management and control of data and information. 

Counting Scales

In addition to measurements scaling instruments also help the logistics services to count large stocks of identical items that are difficult to count manually. The precision counting scales minimize the likelihood of error in the counting of any number of items at high speed with accurate results. 

Final words

The present scaling instruments are entirely different from the ones used decades ago. With improved capabilities, they enable the logistics and transportation businesses to manage inventory and run their operations smoothly. Minimizing errors and handling of multiple operations helps them save time and cut the operating costs.

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Specific Approaches To Follow For Ensuring A Delightful UX

Specific Approaches To Follow For Ensuring A Delightful UX

Designing for delight, when it comes to user experience, is not at all easy. You will need to follow a few specific approaches for that. These are:

  • Pleasure
  • Flowand
  • Meaning

When you follow these techniques you will be able to provide intentional delight to the users. When you know that the specific design is rendering intent, it will be easier for you to integrate it to an experience that would have been plain otherwise.

In order to measure your design, you can do it on the scale of frustration to delight. In this scale, the middle with indicate the neutral point meaning that your design is neither delightful nor frustrating, it does not such but it is not a remarkable design either. It is plain and simple ‘neutral.’

Improving your web design

If you want to improve your web design so that you can change it from its neutral point and introduce delight, you will need to follow a different process. First, you have to know that:

  • Making a site delightful is an additive process and
  • Getting to a neutral point is reductive.

Once you know the difference between the two you must then know what to add and what to remove to make the site as well as the user experience more delightful.

On the other hand, if your site has a ‘bad’ design, you will need to start in a different way.

  • Firstyou will have to remove all elements from it that frustrating and ‘repulsive’ in nature for the users. This will help you to get to the neutral point, which is ideally the first step for such improvement.
  • You will then have to observe the user experience so that you know the effects of such changes. When you know the initial response you will be able to know any lacunas in the design.
  • Follow it by a review of the site design and a careful rethinking so that you can remove anything and everything else in the site that may be introducing frustration.

Therefore, if you want to make your bad or neutral site a delightful one, you will need to first know the elements that will provide pleasure to the users. You can take help of a reputed and proficient UX design research firm for that matter if you are unsure about the ways to make such transformation.

Framework to design delightful experience

Ideally, there is a specific framework to design delightful site that will provide exceptionaluser experience. This framework will outline the approaches and guide you as to how you can move up the road to add delight in the site for your users.

At the center of the framework are the three different approaches that will ensure a delightful experience.

First, Pleasure:

A great example of pleasure is to embedcopies that people normally ignore into the corners of the design. This will give your site a strong personality. You may also add humor with a touch of hyperbole and sarcasm to provide your users an idiosyncratically pleasant shopping experience.

However, humor is not the only way in which you can make your design more pleasurable. You may also do it by providing a simple, solid, and more informative content as well. For example, if you are dealing with electronics goods, instead of publishing only the manufacturer specifications you can add:

  • Product descriptions
  • Videos of people using the products
  • Customer testimonials showing what they think about the product
  • A detailed product research that will tell about the ins-and-outs of the technologyand
  • A thoughtful comparison data to show how your product line up with other different products.

If you add things from the perspective of answering the different questions and issues of the users, your site will surely be more pleasurable. It will give them a lot of confidence and trust, which are the two most significant factors that will determine how delightful your site is to the users.

Another good example of pleasure is the 1-Click button that will eliminate the multiple screen checkout process from theshopping experience. There will be no need for:

  • A shopping cart review
  • Entering authentication credentials
  • Providing shipping and billing info
  • Providing payment information or
  • Confirming the order.

With one click at the button the product is on its way. What could be a better definition for ‘Pleasure?’

Second, Flow:

All throughthe process, users will enter a lot of data that is printed by one computer, read on another and may be entered on a different computer. Designing an app along with your site will eliminate the friction and provide a better user experience.

For example, for a firm dealing with taxes, there will be a lot of W-2 forms and other documents to fill up. This can be a tiring process and people may give it up in the middle of it. If you have an app to scan the forms and plug them in the requisite spaces it will:

  • Make the process simple
  • Eliminate the chances of making any errors as opposed to manual entry and
  • Complete the long process in just a couple of minutes.

The speed and accuracy will make it much more delightful for the users removing unnecessary steps to ensure a better flow of the design.

Third, Meaning:

Meaningful stories of the product will make people run for it and buy the product. However, the stories must be compelling telling both about the products as well as themanufacturing company. People will then not only be delightful about your site but very delightful thinking that they are an active customer of the business.

This approach will ensure that you build a devoted fan base. It will not only make the hardest of the approaches simpler but will also make it longlasting.

Winding it up

However, while you follow these approaches you must make sure that you follow the basic expectations because delight only works when these are met. All these three approaches will only work when the meaning is authentic, the flow is steady and the site is pleasurable.

Author Bio: Karen Anthony is a social media marketing specialist who has worked with several startups, small businesses and helped them also launch effective campaigns to boost their overall online presence and visibility.

ATS vs Recruitment Marketing Software: What is the Difference and Why do You Need Both?

What is the difference between Recruitment Marketing Software and ATS? And why do you need both of these tools to gain advantage in today’s ultra-competitive market?

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What is ATS and how does it enhance hiring process?

An Applicant Tracking System (ATS) is a software designed to help HR teams track and manage applications, as its name suggests. An ATS appeared in the nineties, when HR teams’ biggest struggle was managing numerous applications and selecting the best among them. 

In other words, an ATS is designed to help HR teams improve their hiring process after they receive applications. As such, it doesn’t help HR teams to tackle the greatest challenge of modern time recruiting – attracting passive candidates. 

An overwhelming majority of today’s candidates are passive candidates, who aren’t looking for a job. According to a recent Glassdoor research, 76% of hiring managers admit attracting top talent is their greatest challenge. This is why a new tool called Recruitment Marketing Software has appeared – to help ambitious HR teams improve their hiring process prior to receiving applications.

What is a Recruitment Marketing Software and how does it enhance hiring process?

A Recruitment Marketing Software is an innovative software program designed to help HR professionals attract great potential candidates and turn them into applicants.

Using a Recruitment Marketing Software will enable you to build awareness about your employer brand, get potential candidates interested in working at your company and to drive them to apply for the open positions your company has available.

With a Recruitment Marketing Software, you can showcase your employer brand through different channels, such as your company’s career site, social media, job boards, recruiting events, etc.

Want to try out a powerful ATS & Recruitment Marketing Software?

Take TalentLyft for a test ride! 

Try our ATS and Recruitment Marketing Software for free. Yep, completely free for  14 days, no credit card is required to sign up and you can cancel anytime.

Top 5 Apps to Boost Productivity

No matter what type of industry you are in, productivity is a must. The more productive your workforce is the higher revenue you can expect from your business. In fact, productivity has become a survival tool otherwise no business can sustain for the long run due to the huge market pressure and the competition. But the question is how would you bring productivity in your business? Here are the 5 apps to boost your office productivity.

 

Visitor Track – Visitor Management Software

Visitor Track is the cutting-edge visitor management application. This robust application will ease your visitor management process. Unlike paper-based manual visitor management process, this is fast, efficient and takes less than a minute to check in and check out. In short, the Visitor Track will accelerate your visitor management process.

 

Asset Tracker – Asset Management Software

Think about how much time you have to waste for managing your asset. Using the manual process is never enough. You need something that works faster and can keep you updated all the time so that you can take prompt decisions. Asset Tracker is such an answer to such productivity. Using Asset Tracker you can track your asset location, detail of its owner and can get the report when any issue arises or any repair required. The whole thing can be done from a single platform.  Its mobile version makes it more easy to access information from a remote location, which means you can always be updated. Isn’t it great!

 

Simple CRM – Customer Relationship Management Software

We all know, the customer is the king, if you cant satisfy your business can’t satisfy you. But for positive customer experience, you need a seamless customer management software that makes the whole process efficient and easy. Simple CRM is the perfect application for customer management. Using this application you can create, manage and communicate customers so effectively and productively. This application makes the process smooth that brings productivity in the process and enable you to deal more customer than before.

 

CircleCare – Employee Wellness Application

Circlecare is the employee wellness application. Using this app you can motivate your employees, encourage them, take care of their good health along, connect with them and engage with them. No doubt all these activities will motivate your employees and thus boost their overall productivity.

 

Fleet Manager – Fleet Management Application

Fleet Manager is the Fleet management application. This mobile and PC based application will ease your fleet management process. Make it easy for you and your organization to manage the number of fleets without any hassle. Using Fleet Manager you can schedule a vehicle, manage driver profile, manage vehicle reservation, manage trips, perform remote inspection and many more all from the one place.

 

So, these are the 5 apps that will surely boost your office productivity. All these apps run on the cloud which means you can use them from the first day without hassle. Now, it is your choice to stick to the age-old conventional system or to embrace these 5 apps for high productivity.

How E-commerce has changed consumer retailing

 

Ecommerce is our attainable future, not to mention the future of retail. First of all, let’s get the meaning of Ecommerce out of the way. Ecommerce is the process of purchasing and selling products and services by the many available electronic means, which includes the Internet and mobile applications. It is surely a broad term, as it includes both retails along with the electronic transaction. It is quite obvious to note that the economy has certainly undergone a huge revolution and in a good and efficient way.

Ecommerce has been consistent in its growth since 2003 and looking at its usage, it will never experience a slack in its development. Retail sales have been transformed drastically due to e-commerce sales. However, whereas it becomes a more efficient way of retail sales, and the total sales have been boosted by it, E-commerce is apparently making in-store sales go as far way down as possible. Holidays are the peak season for e-commerce to spread its wings. There are a lot of offers, including buy1get1 free, certain % off, among others. Holidays also become some of the best days to exchange gifts, and hence, the online retailers have their tactic in place as soon as the season approaches.

The consumers – rightly so – now expect a proper shopping experience, highly personalized just for them; it wouldn’t matter about the device they are using, or whatever stage they are at. This has been proven in a study. And to note it, this has not been the case just for shopping. If you have a question of How does technology affect travel, then the answer is Ecommerce as well. You can always book your tickets and other stuff on just a few clicks on your mobile phones or laptops. Ecommerce has made everything that easy.

Mobile phones have, perhaps, impacted consumer retailing, more than anyone can imagine. It has become a primary means to do business from palm efficiently. A study regarding this issue was done in the year 2018. Named as 2018 Forrester’s Retail Best Practices – Mobile Web Study’, it has found that most of the people use their smartphones to purchase any kind of products and services. To list them –

  • To discover new products
  • To locate products and compare prices
  • To create and manage shopping lists
  • To make purchases
  • To review purchases

This impact of technology on industry of sales has brought in a literal shopping revolution. This calls on the point that people have very grossly neglected. We have changed the way we shop. However, it also means we also need to reevaluate the way products are being sold. There are two advantages as to why online shopping has got more crows than store shopping. The first one is that online retailing is so much cheaper than the store one. And secondly, it is also a huge time saver – you won’t have to wait in a long line just to pay for a small product you wish to purchase.

It can be seen that most of the consumers now adopt a technique called the ‘showrooming’. Future of retail is here as a buzz for a longer period and there is immense potential. It is quite simple really, they go to the store with their phones, and check the prices on both, their phones and in the store. This makes them decide which would be a better option, hence saving their money and by far, time as well. According to the U.S. Department of Commerce has reported about the e-commerce takeover that has to be taking over the world right now.

We wouldn’t know what is there in store for us in the future, but one thing is for sure, E-commerce has made consumers’ lives a lot easier, by changing the face of consumer retailing. Let’s set go and make out the most from this excellent period!

ServiceNow Research Assesses Impact of Digital Transformation on Employees

New research from ServiceNowa leading enterprise cloud based provider of digital workflows, reveals employees in EMEA companies, embracing workplace automation, report greater job satisfaction (62%), customer satisfaction (71%) boosted productivity (72%) and increased time for creativity (62%). Two thirds say workplace automation improves their organisation’s financial performance and nearly half believe they benefit from job creation.

EMEA employees express that the rise in digitisation enables them to benefit from automating menial tasks, subsequently improving their opportunities for advancement (64%) and more meaningful work. Yet fewer than one in three (27%) of companies studied (27%) have automated the processes with which they work, leaving over two thirds of work processes with substantial manual activity.

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Employees worry more about change than fear of machines

There has been much rhetoric around ‘fear of machines’, yet employees studied worry more about change than robots taking their jobs:

  • 31% are concerned about learning new skills or processes and 28% worry about changing the way their job is performed
  • Only 17% worry about losing their job
  • Employees in highly digitised companies report they benefit from increased job creation (42%) as opposed to only 23% in less automated companies (23%)
  • 86% view AI technologies as the future of work
  • Under a fifth (16%) fear being told what to do by a machine

 

Employees have a desire to learn and improve digital skills

  • 66% of employees have a desire to learn or improve their digital skills
  • 15% say their job requires advanced digital skills
  • 75% believe they have the digital skills required to perform their job well
  • Only 18% find adapting to digitised work processes difficult

 

Increased financial success

Employees in ‘highly automated’ organisations are more likely than those with less automated processes to report that their firms have high revenue growth, exceed financial goals and are much more profitable than competitors.

  • 55% of those in highly automated companies see higher profitability than their competitors, compared to only 31% in less automated companies
  • In highly automated companies, 21% see ‘much higher’ profitability vs. 5% for others
  • 36% of highly automated companies report that they exceeded their financial goals compared to just 16% for others

 

“Highly automated companies are making use of digital workflows to simplify complex tasks, respond rapidly to users’ needs and take a predictive approach to maintenance,” says Chris Pope, VP Innovation, ServiceNow. “Automation enables employees to reclaim time spent on unfulfilling tasks and refocus it on more meaningful work. The result is significantly greater efficiency, productivity and job satisfaction compared to companies with more manually-led operations.

“Activities such as resolving customer issues are critical to customer and employee satisfaction, so they should receive more focus from an automation standpoint in the future. The question businesses need to be asking now is how they can make the necessary changes to realise these benefits,” adds Pope.

Backlog Management: Making Sure  Your Backlog Is Lean 

A lot goes into running an online business. An online business can be classified as a variety of different things. You can run a website, build software, create an app or a wide range of other ventures. While more and more people are venturing online to start a business, it isn’t an easy task. There is not only a lot of competition but many new startups (whether online or not), will fail.

However, running a business today can also be easier than ever. There are many tools, software, and programs that can help with numerous aspects of your business. For example, with how important coding is to many businesses, there have been several different tools that can assist with your coding and monitoring your app. If you want to learn more about some of them, check out this link: JavaScript Error Logging Service Error Handling.

Unfortunately, trying to do too much or bloating your company with tools or other things can also often be problematic. Clutter or bloating in a company can cause many issues, and this is especially true when it comes to your backlog. A backlog is a collection or list of different new features, bug fixes, changes and more than your team wants to implement. If this backlog is too big or clogged up with stuff, it can hurt your business in many ways. It can slow down innovation, lead to confusion and can greatly reduce your time to market. With that in mind, this article is going to look at a couple of different tips to ensure your backlog is lean. 

Do Your Best to Prevent or Eliminate Waste

When you have a ton of unnecessary items in your backlog, it does nothing but wastes both time and resources. It can also make it quite tough to focus on the actual important items that could be buried in the backlog. As a result, you should get rid of any unnecessary entrants. Reducing the inventory to only things that are essential can go a long way. 

In addition to this, you should be sure to prevent any future waste or overproduction in your backlog. This means you should only look to provide what customers and users actually need, and not try to go above and beyond by overproducing. This will keep everything clean and concise and helps people focus on what is most important. 

Know When to Say No

As you are likely aware, it can be incredibly challenging to say no. This is especially true at the workplace and responding to colleague or coworker requests. However, when dealing with your backlog, it is incredibly important to be able to say no. Any ideas or potential entries that don’t contribute to the overall goal of the team should be declined.

This will ensure your product, software, company or program never becomes bloated. Sure, turning ideas down can be disheartening, it needs to be done. The less amount of items within the backlog, the leaner it will be. Even if something might be important later on, refrain from adding to the backlog to ensure it stays lean. Instead, you could add it to your roadmap or simply keep it on the back burner until it is time to make use of it.

Manage and Prioritize Your Backlog 

Of course, how your team actually manages the backlog can have a huge impact on how lean it is. You need to come up with a management plan and ensure everyone is on the same page regarding it. Everyone should be a part of ensuring the backlog is continuously updated and kept fresh. 

In addition to managing the backlog, it needs to be prioritized as well. You and your team need to work together to decide when and how each item should be implemented. Is it needed right now? Or can it wait for a future update? Addressing this early and often will make sure your team always knows how to move forward. 

In conclusion, hopefully, this blog post is able to help you make sure your backlog is lean. 

3 Tips to Build a Guest Blogging Strategy to Boost Your SEO Efforts

Guest blogging is useful and helps your business to reach new heights. The most common strategies include link building and creating awareness surrounding your brand through guest posts. It is the lifeline of all digital business. There is no doubt about the same. Then, you cannot write guest posts, submit anywhere you like, and expect positive results. To make things work, you need to build a content marketing strategy. There is no shortcut to the process. You need to spend some of your time and effort to see the desired results.

According to an article published on https://www.huffpost.com, when you guest post on authority sites, you drive immense traffic, get more views on your website, your site content, and products or services. Read on to learn about the three essential tips to build a guest blogging strategy to improve your site’s SEO.

  1. Look for Guest blogging platforms on Google

No matter what products or services you offer, you find numerous guest post sites on the web. Yes, there are opportunities galore. You must know where to look. The best way is searching on Google. Find platforms that relate to your business. Use search terms such as (Topic before each), guest article, write for us, guest blog, or contributor. Make a list of at least 10 guest blogging sites and choose the best three.

  1. Go through the site guidelines very carefully

Read the site guidelines carefully before you start writing. Learn what they expect in the posts, follow the instructions, and then write. Understand whether the site is a no-follow or a do-follow one. The one you choose depends on the site’s objective or purpose.

The goal of guest blogging is to earn quality links from their website to that of yours. Once it passes your website via the backlinks, you can improve on your site’s Google rankings organically.

The do-follow links matter in guest blogging so that you can include the same into your site in the body copy or byline. Besides, you can read more about SEO-friendly content on sites like WalnutSEO.com. However, it is better to hop no-follow links for the time being.

  1. Read the existing blogs and then write a pitch

You need to write a pitch and get approval for guest blogging on an authority site. Research the site and then pitch saying why your blog content matters. You can include a few topics as well. Write what would like to integrate into your post. Mention in your pitch how your guest post will be unique. Avoid replication of something already published online or a topic that people already know.

When you get approval, write on topics that will increase traffic and your post will have genuine readers. Focus on quality posts instead of quantity. Take your time to write a thousand-word guest blog. There is no need to rush. Grow your business with quality traffic.

Conclusion

The key to successful SEO guest blogging is to understand the site metrics and building a mutually beneficial relationship with the site owner. Good luck!

Reasons to Choose Aluminum Bifold Doors

Many are choosing aluminum bifold doors for a good reason, and here, we’ll discuss why people are making this change, and why it matters. They do add retail value to your home, but they do so much more, and it’s quite a nice improvement. they’re becoming super popular for a good reason, and here we’ll explain why they matter. 

They are Light and Strong

These doors typically are strong, but they don’t feel bulky or cumbersome. Aluminum tends to have a lower density compared to most metals, so the bi-fold doors typically are slim, but also quite sturdy, and you can create small lines with these, in order to make it look more modern, and gives better views into your home and the outside world.  they’re very open, and it allows for you to really embrace the outside world, even inside.  

Aluminum is also quite strong.  it’s rigid in most conditions, especially if you live in a climate that has a lot of hotness, or different elements.  they’re super low-maintenance, so if you’re a homeowner looking to upgrade, this is how.  

Perfect for Contemporary Homes

As said before, these are typically very modern-looking, and they are perfect for if you’re looking to get into the contemporary design for the home, or if you’re planning that.  These are slim, and the sightlines are very clean, making it very unobtrusive, and creates a modern aesthetic that you’ll enjoy. It also gives lots of natural light, and the glass is both visible but doesn’t look tacky like other materials. 

Available in Lots of Colors and Styles

One thing you’ll love about these doors is that they have so many different styles, in that you can choose whether to have them go inside or outside to open up, or even left or right, depending on how you want to create the effect in your home, or whatever needs you to want. Lots of people like them because you can choose how to fit them in your home, and the apertures go as large as 6 mm in width, so they accommodate lots of sizes.

But the colors too are worth mentioning. While most of the time you get doors in a few colors, the aluminum bi-fold doors allow for you to choose different colors in order to suit the design of your home in the way that you want it to. There are over 200 different colors to choose from, and with aluminum bifold doors, you have a lot to work with that allows you to match the color scheme of your home. With aluminum bifold door Bondi, you can even get dual colors, one for the outside of your home and the inside part in order to better fit your scheme of décor and the exterior nature of your home. 

Super Accessible

The nice thing about these doors is not only are they super open, but they are also super easy to use, and you can get them in low threshold choices. Low threshold allows for you to make the transition between outdoor and indoor easily, and if you need to consider accessibility in your home, you can utilize this, since it prevents those who are walking from having to step over a threshold to get from place to another.  If you’re going to be using the doors and area for a lot, this is ultimately the way for you to go.  

Security You Can Trust

Aluminum bi-fold doors are more secure than your average doors you may see, and they create a robust level of protection for your home. they’re so strong that they can withstand the elements, and it’s not just the elements they can beat, it’s the burglars too.  They are usually in a secure placement too, and you can even get them in a design that’s made so that they are strong enough to prevent break-ins. They are in some cases the standard police officers insist upon for the home, and they’re definitely worth it if security is your utmost concern. 

Efficient Material

While they are durable and strong, there’s also the factor that aluminum is good for the environment, in that it’s 100% recyclable, so if you’re wanting sustainability and energy efficiency, that’s the key.  Plus, with the way that they’re made, it allows for lots of light to come in, which means that you can save lots of money on electricity, and even heating costs.  

Plus, if you’re wanting to create a solar controlled home, you can get these in that version, or even laminated one, and it will prove to be an energy efficient material, and that in turn will allow for a greener home.  

Easy to Maintain

They’re so easy to maintain that you don’t even have to maintain these for the most part. Aluminum bi-fold doors are actually almost maintenance free, in that the one thing you may want to consider is wiping them down every so often, or lubricating the hinges and locks. But even then that’s quite a simple action, and it doesn’t even need to take a ton of time.  it’s really all that’s required, and usually, these don’t hold smudges a lot of the times. 

They’re usually able to be fitted with blinds as well, so if you want to have the means to shield the light from the room, you can do so by adding this, and it’s as simple as raising them in order to bring light into the home for you to utilize. 

Aluminum bifold doors are super nice, and they are the future in many homes.  they’re super energy efficient, and they do the job. If you’re looking to upgrade your home whatsoever, consider utilizing these, for they can make a home look better, prettier, and more energy efficient than ever before, and it’s something that, if you’re a homeowner looking to upgrade, this should definitely be considered due to the many uses that this has, and the many ways you can utilize this as well. 

 

Guarantee Employee Job Satisfaction with Digital Workflows

Author: Chris Pope, VP Innovation, ServiceNow

 

The idea that company employees discuss and share their inner musings on corporate secrets when standing around the water cooler is probably more down to the movies than it is related to any form of reality. But if people are talking at work, one of the up-and-coming topics these days is their workflow—or lack of it.

Regardless of whether people talk at the water cooler, the tea station, or while queuing for lunch, we all discuss our working life experiences with each other in an informal way. It’s a sort of supplement―or you might say antidote—to human resources. And it’s where the crux of working lives is really played out.

So, in an increasingly connected and digitized world, may I suggest that the thread of water cooler conversations might be shifting slightly? Armed with new tools to transform the way many company processes are being carried out, people may now actually start discussing the state of their digital workflows and measuring their job satisfaction as a result.

 

A new yardstick for job satisfaction

People are now looking at the way work really gets done inside their organization in a far more granular and analytical way. Regardless of whether or not an individual is fully aware and cognizant of the digital workflow that their role may fall into, they are probably in one, nonetheless.

What everyone will know, instinctively, is that there is a flow of work between customers, partners and other members of an organization. What we can do with digital workflows is more accurately locate areas where work can be carried out more efficiently.

More than ever before we also know that people have more choice about the technology they use every day. We’ve witnessed the rise of Bring Your Own Device (BYOD) to work and the general consumerization of IT that came with it.

These experiences should tell us that if you don’t give people the right tools, then they will go and look for them. Equally, if you don’t give people the right applications, engagement systems and wider workflow patterns, then they will instinctively go and look for them, or make them.

 

Unrestrained innovation in a digitally native territory

The shift to digital business brings with it new opportunities. Non-techie business people are starting to embrace so called low-code software application development platforms that allow them to build elements of app functionality that work just the way they want them to.

As these new freedoms play out in the workplace, firms need to think about the unknown factors. Unbridled and unrestrained innovation is all very well, but the problem with custom-built point solutions is that they often do one thing well, but fail to provide scope for enterprise-wide scalability or an ability to integrate across the entire organisation.

If we think about platform-level technologies, we can build that innovation factor into software that is digitally native to the cloud era and so ready for a more structured approach. Because these applications have been built in a digitally native territory, they will be able to leverage fully integrated native device capabilities, such as maps, camera, and so on.

 

The virtuous circle of workflows

If we hinge our business models around digital workflows that define what data lives where, then we can more easily react to change and uncover new streams of profitable operation. Digitizing workflows means we can use defined data where it has the right impact, but also channel unstructured data to the data lake.

But even the information in the data lake need not go to waste―we can apply Machine Learning (ML) to these data resources and use algorithms to find patterns in business transactions where we weren’t even looking for them to drive new business outcomes. This can be a virtuous circle because workflows can be tuned and changed based upon the new insights uncovered.

 

The business process you didn’t know about

The best work processes are very often the ones that you follow, but that you didn’t even know about. If we define digital workflows and build our operational models around them, then we can increase productivity and create great experiences for employees who want to work anywhere and at any time.

A lot of employees have to take actions throughout the day that move the organization forward, but often these same actions prevent them from doing high-value work. It’s time to transform old, manual ways of working into modern digital workflows, so employees and customers get what they need, when they need it.

 

Create a joined-up experience

Kicking off digital workflow initiatives and getting your transformation started can be a real challenge and as a result, many companies struggle to even start their efforts. First of all, we all have disjointed internal systems and processes that make it hard to connect the dots. Trying to navigate these can feel like unravelling a ball of yarn, so the more you learn, the more complicated they seem.

Once you make sense of the systems and processes, you have to figure out the myriad tools and solutions that drive these. The end result you should be aiming for is a common, workflow-driven experience layer that is consistent across the systems in your organization.

Your typical company employee might still be more likely to discuss holiday plans, managerial peeves and whether or not the associate in accounts is being a pain about expense reports, but the water cooler conversation around ‘how is your workflow?’, is coming. Are you digitally hydrated yet?

 

Chris Pope - ServiceNow

 About the author

As ServiceNow’s global VP of Innovation, Chris brings more than 15 years of C-level executive experience with leading technology solutions and platforms across Product Management and Strategy. Chris also has the rare, added-value, experience of having been a ServiceNow customer multiple times so he understands the client and the vendor perspectives on business transformation. Chris’ proven track record working at and with the largest organisations globally, has seen him recognised as a thought leader in process and methodology. He holds a Bachelors of Science degree in Electronic Engineering from De Montfort University in the UK, and is a well-published author and contributor to many leading digital publications and blogs.