Employee Experience Is New Way to Win Talent War: ServiceNow Research

Digital experiences outside of work have made life simpler, easier and more convenient. Today’s top talent is demanding the same at work, and global research of 500 human resources executives across 20 industries reveals that providing excellent employee experiences, enabled by technology, are becoming the new way to win the never-ending war for talent.

 

“The best talent today expects great digital experiences at work,” said Pat Wadors, Chief Talent Officer, ServiceNow. “Top talent can work anywhere, and they are choosing companies that embrace advanced technology to make work simpler, faster, better. A fundamental shift is under way, and top human resources leaders are creating a new employee experience, realizing that great benefits and cool office perks are no longer enough. Employees want great digital experiences that make work, work better for them.”

Pat Wadors, Chief Talent Officer, ServiceNow
Pat Wadors, Chief Talent Officer, ServiceNow

Insights into this digital transformation of the employee experience were released by ServiceNow in “The New CHRO Agenda: Employee Experience Drives Business Value.” “The New CHRO Agenda” report details the Chief Human Resource Officer (CHRO’s) journey to greater impact; how the employee experience is evolving to impact business results and the impact of an HR function’s capabilities on retaining and attracting the best talent.

From Tactical Manager to Strategic Leader

Over the last three years, CHROs have seen their responsibilities move beyond the core responsibilities of delivering HR services, record keeping and attracting top talent, to a broader role in leading key strategy discussions around advancing corporate goals, driving digital initiatives, and contributing to business performance.

 

  • Nearly two-thirds (64%) of CHROs say it’s their responsibility to drive corporate performance.
  • CHROs expect their success to be defined by the consumer-like employee experience. In fact, more than half of CHROs (56%) say the ability to create a digital, consumerized employee experience will define their roles in three years, compared with just 6% who say traditional HR will define their role.
  • 66% of CHROs say the employee experience will drive quantifiable productivity gains across the business.
  • 44% of CHROs expect to be judged on their digitization success achieved not alone but by partnering with other C-level executives to set and manage strategy.

 

Digital Transformation of the Employee Experience

From how employees access services and information to how global teams collaborate, business as usual is being redefined for the digital era by a new breed of CHRO.

 

  • Three out of five CHROs say HR is now a driver of digital transformation, a top strategic priority for most enterprises.
  • 77%, or more than three in in four, of CHROs say they expect to see improved employee experiences from digital transformation in the next three years.
  • 83% of CHROs say the employee experience is important to the organization’s success.
  • 68% of CHROs say that their HR technology allows them to improve employee experience.

 

Investing in the Modern Employee Experience

For employees, the workplace will become more personalized, predictive, and seamless. Their needs will be met through consumer-like digital interactions, such as push notifications for administrative work updates, recommendations for services based on recent actions, and instant answers to questions through chatbots that receive data from multiple departments.

 

  • 70% say the use of technology to foster a sense of community and healthy corporate culture is a goal.
  • In the next three years, almost half (48%) of CHROs will use an HR platform – not applications – that systematizes automation of HR process and collaboration, up from just 14% today.
  • A significant percentage of CHROs are budgeting for technologies (82% on cloud, 69% on social/collaboration, 65% on mobile, and 47% on function-specific applications) that will help them deliver superior experiences.

 

CHRO Leaders Show the Way

CHROs who are using technology to improve employee experience are winning the war for talent. The survey divides CHROs into a three-tiered model mapping CHRO-led digital transformation of HR functions, and the business overall. HR leaders taking advantage of more strategic investments fall into the top tier, Level 3.

 

  • 97% of Level 3s are much more successful in recruiting talent, vs. 80% of Level 2s and 53% of Level 1s.
  • 79% of Level 3s are much more successful at retaining talent, vs. 63% of Level 2s and 14% of Level 1s.
  • 84% of Level 3s report lower turnover than their peers, vs. 77% of Level 2s and 52% of Level 1s.
  • 63% of Level 3s successfully reskill their existing employees, vs. 58% of Level 2s and 41% of Level 1s.

 

Healthcare Leads, Financial Services Lags

Healthcare CHROs trend ahead of the pack in prioritizing superb HR experiences and building positive relationships.

 

  • 68% of healthcare CHROs say they are successful or highly successful in using technology to make it easier for employees to do their jobs, vs. 55% for non-healthcare industries.
  • Nearly three-fourths (72%) of healthcare CHROs said they are more likely to be successful at delivering HR experiences that match the technology that employees use in their personal lives, vs. 58% in other industries.

 

Financial services CHROs are more focused on creating an experience that meets individual needs rather than a sense of community and collaboration – and they’re lagging their industry peers in building a workforce that meets business objectives.

 

  • 54% of financial services CHROs say the use of technology to foster a sense of community and corporate culture is a core goal, vs. 72% in other industries.
  • 52% of financial services CHROs are less likely to agree that a platform that streamlines cross-functional collaboration would drive productivity and improve the employee experience, vs. 70% in other industries.
  • Only 28% of financial services CHROs say they have built a workforce to meet future business objectives, compared with 42% in other industries.
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Five Lessons Learned From 100 Years of Human Resources

Human resources departments are invaluable assets when it comes to protecting companies from potentially devastating losses or game-changing mistakes. All too often, career-ending mishaps could have been avoided with a quick trip to HR, but even the department has occasionally had to learn on-the-job, as it were. After 100 years of HR, you’d think that we’ve learned all there is to know about what companies can, can’t, and really shouldn’t do. Still, here are five lessons that always seem to be a surprise whenever the ball gets dropped.

The Trap of Ignoring Morale

Morale is crucial to working environments. Happy employees are productive employees, after all. When markets move against companies, however, the metrics-based focus of “crunch times” can cause severe loss of focus on this important consideration. As HR, it falls to us to remember to keep the “human” part of human resources in mind at all times. Amazon.com recently found itself under fire for warehouse and worker conditions after metrics-based performance incentives cut the legs out from under the company’s morale. Amazon’s perception in the media and public at large also shifted negatively when word got out about the conditions many workers face in the organization.

The Risks of a Politicizing Company Culture

Company culture can, and often should, change over time. Dramatic shifts, however, should be democratic and involve workers at all levels. When a company decides to make a move that brings it into the political spotlight, it can have repercussions well beyond its own halls. Dan Price, CEO of Gravity Payments, learned this the hard way when he announced a $70,000 minimum salary for his employees. The move thrust him into the spotlight surrounding minimum wage arguments in the nation, clients cancelled their work because of differing political views and lawsuits were filed against the company. This came on the heels of the decision to raise wages for employees by slashing his own.

The Snare of Insider Trading

One of the great cautionary tales of HR comes at the expense of financier Ivan Boesky, who in 1986 made over $200 million investing in corporate takeovers. Unfortunately, his seemingly smart predictions landed him in jail as they turned out to be based on insider trading. HR departments around the world send regular updates to stockholders who may have insider knowledge to help them avoid this type of disaster. Boesky also paid over $100 million in fines for his illegal actions.

The Dangers of Old Buildings

When the real risks of asbestos and its link to mesothelioma were exposed to the public sector, companies poured millions into removing the material from walls, ceilings and other key infrastructure. Unfortunately, removal of the material often freed it into the air, causing workers to inhale the substance and suffer effects years, potentially even decades, down the line. It falls on human-resources personnel to make sure that the right persons are responsible for all disaster and cleanup operations, lest the company be found responsible for damages due to its well-intentioned policies of replacement and repair of worn-down structures.

The Pitfalls of Miscommunication

In the BYOD business world, communication moves at about the speed of light (over optical networks). This means that it’s nearly impossible to bury bad news, especially using press releases of good news. HR and PR departments must work shoulder-to-shoulder to make sure that the press doesn’t feel hoodwinked by a show of good news when bad is developing, as happened when Walmart made its grand announcement about its new $11 an hour minimum wage. Unfortunately, the same day, the closure of over 50 stores became public knowledge. The news about the closure spread quickly, as employees are rarely slow to share such information, and bad press followed closely on the heels of the closure news, offsetting any gains from the minimum wage announcement.
As companies strive to keep top talent and protect themselves against lawsuits and game-changing errors, HR departments are more critical than ever. Savvy human-resources professionals aren’t afraid to speak up against bad policy or advise on important matters, and the best are more than willing to go to bat for the future of their companies. With 100 years on the job, HR pros understand what is at risk and have the tools to keep businesses going strong in the decades to come.

How do you Retain your Talent the right way? Being Human.

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Question for the start up world.

When you walk into a start up and the first thing they say to HR is “we want a sustainable culture yet, the hyper growth that Facebook or Google went through”. Red flag alert. As the expert, you should already know that these two elements do not happen at the same time. You need to ask them, “Is it Acqusition or Retention?”

This is a conscious effort from your leadership, you simply cannot do this alone. One thing we need to get right is the people in your company defines the future, and this means EVERY SINGLE HIRE you have brought in, and retained.

Acquisition:

You start off with acquisition. Take a company through hyper growth. Hire for headcount show, not for PURPOSE. Your leadership tells you, “hiring slow affects business”. And so, you make it the only agenda in your job to Hire, Hire, Hire, because yes, you were told you can and should do so. They know that it is the talent they have who build their product. It is the talent they have who connects the product to their customers. They know that it is the talent they have who is going to give their customers a better world. So, THEY MUST HAVE IT.

This is the most exciting part of a start up, the expansion phase. Of course it is! You’re selling a great dream every single day. You even end up believing in it yourself. The propaganda.

So now, you think if I can hire all these great people, I can retain them too because we’re all in this together.

WRONG.

Retention:

All these great talent, all of these great people you have just brought in to build this dream are also very smart people. If they weren’t, you wouldn’t have bat an eyelid at them at the first instance. Their experiences are top notch, their technical skills are second to none. But you forgot to ask, “what is YOUR DREAM?”

Every employee has a dream, GREAT employees CHASE their dreams. If you want to retain greatness, must give them the work, life satisfaction they seek.

Because they are human, just like you.

Let’s put it this way, a satisfied employee is an engaged employee. We all know that high engagement brings profitability to the company, because losing people costs you ££. Don’t be daft, of course it does.

Losing talent is not something to be proud of.

So what do you need to do? 2 things.

Empowering your employees:

Oh, did I hate it when Steve Jobs put A,B,C players in boxes and he used to say that Apple is successful because their A players run circles around other B,C rejects from the company. I cannot help but felt how derogatory this is to the majority of people who were never given the opportunity to graduate from Stanford. Great leadership encourages self improvement instead of firing low performers. They listen intently and believe in them. I know this because I’m empowered every day and it’s not a fairytale. Man, am I lucky.

Trust and respect:

Give your employees generous boundaries. Contrary to conventional wisdom, boundaries don’t restrict team members; it means you TRUST them. Let them have autonomy, and let them prove to you they can do it too. No one was born to know exactly what to do with their lives, but they learn along the way. Credible leadership believe in their employees, and let them get on with it.

Needless to say, employees who are engaged shows better performance because they hit your happiness index right at the mark you want them to be. So leaders need to remember, their success is your greater success. Treat them how you want to be treated.

Stop making excuses. Humanise your company now.

How to define your Employee Value Proposition (EVP) and use it to attract candidates?

How to define your Employee Value Proposition (EVP) and use it to attract candidates?

How-to-define-EVP-and-use-it-to-attract-candidates

Employee Value Proposition (EVP) is a solution for attracting talent in a highly competitive job market. In order to make yourself their employer of choice, you have to be able to trigger your perfect candidates’ interest by differentiating your company from your competitors.

You can do that by presenting your unique Employee Value Proposition (EVP).

What is an Employee Value Proposition (EVP)?

Simply put, Employee Value Proposition (EVP) is a compelling answer to the following candidate’s questions:

“Why should I work for your company instead of somewhere else? What’s in it for me?

Why is your company a great place to work at? What can you offer me that other companies can’t?

When faced with that questions, many companies highlight the salaries and benefits they offer.

However, compensations and benefits are just a part of an effective Employee Value Proposition (EVP).

Employee Value Proposition (EVP) is a comprehensive offering that companies provide to their employees, which has 5 main components:

1. Compensation

This component encompasses employee’s satisfaction with salary, but also additional rewards such as bonuses.

2. Benefits

This component incorporates different benefits (health, dental, retirement, tuition and disability), but also paid time off and life insurance.

3. Career

This component consists of employee’s career stability and a chance for its development, including opportunities for training and education.

4. Work environment

This component refers to a positive work environment, sense of personal achievement and a healthy work-life balance.

5. Company culture

This component is based on positive relationships and team spirit with your colleagues and managers.

employee-value-proposition-talentlyft

Steps: Define and promote your EVP

There are 4 crucial steps in the process of defining and using your Employee Value Proposition (EVP) in order to attract candidates:

Step #1: Define your candidate persona

The first step in defining your company’s Employee Value Proposition (EVP) is defining your candidate persona. 👩

Step 2#: Define each main component of your Employee Value Proposition (EVP)

The second step in defining your company’s Employee Value Proposition (EVP) is

specifying each of its main components with your candidate persona in your mind.

Step 3#: Personalize your Employee Value Proposition (EVP)

In order to use your Employee Value Proposition successfully, customization is the key. If you want to attract the right talent for your company and open positions, you need to segment and personalize your EVP for your target audience.

Step 4#: Promote your Employee Value Proposition (EVP)

There are many different types of content (such as team blogs and company videos) and communication channels (such as your career site, social networks etc.) which can be used for promoting your Employee Value Proposition (EVP).

Employee Value Proposition (EVP) examples

Here are 2 different, but very effective examples of Employee Value Propositions (EVPs), presented in a popular video format.

BMW’s Employee Value Proposition (EVP) video

In this video BMW employees explain what makes BMW Group such a special employer and what do they like the most about working for BMW. In this video you can see young, talented people explaining why they chose a career with BMW over other companies.

(https://www.youtube.com/watch?v=u5KMRNdY4g0)

Deloitte’s Employee Value Proposition (EVP) video

This video offers a glimpse into the everyday experiences of Deloitte’s employees. At the same time, it very cleverly incorporates and showcases different components of Deloitte’s Employee Value Proposition (EVP).

(https://www.youtube.com/watch?v=qDXWYzz7cHM)

We hope this two videos have inspired you and gave you some fresh ideas.

Now go on and start defining your own Employee Value Proposition (EVP)! 🙂

The Benefits and Challenges of Hiring a Borderless Workforce In Global Economy

Today’s economy is extremely globalized. Many factors contribute to realizing success as a truly global business.

Expanding into other markets isn’t simply a matter of sending a sales team on an overseas mission. There is so much more required. According to a recent report by Accenture, companies need a human capital and HR strategy that is fully aligned with the business growth strategy. Often, the HR component of a business strategy is looked at as a follow-up measure to consider after the advanced team has established some presence in a new market.

To be successful, however, senior leadership must agree that this component isn’t a follow-up, but something that is part of the globalization vision from the very beginning. Additionally, it is critical to find the right balance between international structures and local processes. So, while HR systems will play an integral role in creating global operations that can function in accordance with local norms, establishing local credibility will be a matter of hiring the right people. Local credibility can only truly be achieved through the employment of a relevant and able workforce.

Ideally, it’s nice to think that hiring in a global economy is truly a borderless process. However, this is not the case. Different visa restrictions and legal policies in countries can often prevent the continuous seamless transfer of employees. It is becoming more difficult to bring talent into the United States.

For companies that want to succeed globally, management and leadership need to be well-versed with different countries and cultures. Diversity of board makeup is very important. For example, the board of directors at MasterCard, include executives from the United Kingdom, India, the United States, Mexico, Belgium and Hong Kong. Philip Morris International Management’s board includes members not only from the United States and Europe but also from Mexico and China. Thus, it is often best to bring this talent in from overseas to appropriately lead and orient teams who will be working with a specific region.

Unfortunately, visa requirements are abundant, and companies are finding it increasingly difficult to diversify the way they desire. While H1-B visas are limited and based on luck, another way to bring in talent, even temporarily is through the O-1 visa, for people with “extraordinary ability.” This is especially useful for company superiors and is more acceptable as it does not threaten local jobs. HR professionals need to be aware of possibilities such as these, that allow for a transfer of leadership talent when necessary. In this way, to be both globally efficient and locally responsive when necessary, a company must adapt HR models that are more agile.

A good example is the London-based Diageo, a premium beverages company with offices in 80 countries and a presence in about 180 markets. Diageo created appropriate HR operating models for different markets by using a customized shared services model that provides consistent service to employees and can quickly be adapted to adhere to local market requirements. The company has two centers (in Europe and North America) that serve as virtual hubs, providing faster service to employees, in terms of processing paperwork, legal requirements and more, wherever they are. For instance, a knowledge repository helps standardize functions and process transactions in accordance with local laws for any of Diageo’s offices/markets.

Virtual hubs like that of Diageo’s are only possible due to the major technological advancements in today’s day and age. Digitization has allowed for a plethora of opportunities in terms of streamlining work processes, boosting productivity and efficiency overall. One of the many benefits of digitization that is especially poignant to hiring in a global economy is the ability to work remotely. According to a recent report, 43 percent of American employees spent at least some time working remotely in the past year. So even if it isn’t possible to immediately hire local help in case of a work emergency, or for an entire team to relocate to another country for a short assignment, cross-continental telecommuting is a viable solution. Ease of access today helps with communications amongst worldwide offices, allowing for “borderless” workforces.  

Still, working remotely when it comes to leadership positions is not the smartest business decision, let alone very inconvenient. To be successful in the global economy, global experience and exposure is not a luxury, but a necessity. Sometimes, this sort of experience requires sending American personnel overseas for work. This is often in the form of long-term overseas assignments for employees.

However, there are more creative ways of facilitating this. Take the example of Royal Dutch Shell cited in the report by Accenture. Julian Dalzell — recently retired after 43 years in HR leadership roles with Royal Dutch Shell, employed a different approach. At one point, he had 11 people from his HR team, each with less than five years’ experience, working overseas on short-term assignments in Singapore, Canada, Holland, Brazil, Turkey, Qatar and Kazakhstan, among other locations.

This worked in a myriad of ways. More people were agreeable to sign up for shorter assignments, visa laws were more amicable to short term placements and there was less worry that outsiders were coming in to compete with local talent. Even though overseas assignments require a lot of preparation, Dalzell said “the unintended consequence was that they [employees] came home keen to share the incredible experiences they had and what they had learned. So it sparked an enthusiasm and an energy that we could not have created ourselves.”

In this way, HR processes must be in sync with the growth strategy for any company to succeed globally. Companies must create processes and work in ways that encourage innovation and efficiency at the local level, fostering an attitude of transparency amongst global and local offices, without compromising global set standards. To do so, hiring the right people in the right manner is significant for proper execution. As the world becomes more globalized, it’s easy to overlook some of the barriers that prevent a truly “borderless” workforce. However, with the correct human capital and HR strategies in place, companies will be able to get as close to “borderless” as is possible.

Why do HR Professionals use Recruitment Marketing tools?

Why do HR Professionals use Recruitment Marketing tools?

talentlyft-engage-candidate-engagement

Recruitment Marketing software offer solutions for some of the biggest recruiting goals and challenges. While some of the biggest recruiting challenges used to be messy and disorganized hiring processes, this is not the case anymore.

Recruitment Marketing features help finding, attracting, engaging, nurturing candidates and converting them into applicants. These problems have become much more challenging and worrying than managing job applicants and streamlining selection process – tasks handled by Applicant Tracking Systems (ATS). Recruitment platforms such as recruitment marketing software are becoming an inevitable recruiting tools of every modern recruiter.

Looking for a Recruiting Software? Here is our new Guide for Buying a Recruiting Software.

Solutions offered by Recruitment Marketing platforms

Overall Talent Acquisition strategy usually consist of pre and post application faze. Recruitment Marketing methods take care of the pre application stage, while Applicant Tracking System come in place after you have candidates in your talent pool.

That being said, if you are struggling to attract best talent, you need a Recruitment Marketing platform that will help you move candidates through the first 3 stages of Candidate Journey: Awareness, Consideration, Interest and bring them to the Application stage.

Recruitment Marketing platforms help recruiters find, attract, engage, nurture and convert high-quality applicants.

Solutions to Find high-quality candidates

  • One click job distribution
  • Social Media job promotion
  • Web sourcing
  • Referral programs

Solutions to Attract high-quality applicants

  • Employer Branding
  • Job marketing
  • Social Media recruiting
  • Branded career site
  • Search engine optimisation for job descriptions (SEO)

Solutions to Engage and Nurture high-quality candidates

  • Candidate Relationship Management
  • Engaging Email recruiting campaigns
  • Talent Networking
  • Career site Team Blogging
  • Career events
  • Talent community events
  • Educational recruiting content such as webinars, ebooks, courses
  • Recruiting email campaigns

Solutions to Convert high-quality applicants

  • Simple online application form
  • HR Analytics
  • Reporting
  • Email notifications and campaigns
  • Quick apply options

Want to know more about Recruitment Marketing? Visit our HR Blog.

Burn! An image from stockio.com

10 Reasons Entrepreneurs Burn Out

Plant on Field. An image from stockio.com

It’s hard to deny that starting your own business requires a significant amount of time, energy and intense dedication to hitting your goals.

As an entrepreneur, you are going to be more susceptible to burnout than most other professionals, which is due largely in part to how many hours entrepreneurs find themselves actually wanting to work, and how hard they push themselves to succeed.

It happens far too often.  Business owners will neglect their own personal needs, moving them even closer to the point of burnout, until they hit rock bottom and wonder how their situation got to be so bad.

As they begin facing burnout, their business begins to suffer, their personal relationships start taking a hit, and they’re left trying to figure out how to recover.

Before you find yourself in this situation, learn some of the more common reasons that entrepreneurs get burned out, and then figure out how you can avoid making those same mistakes yourself.

Below are 10 of the most common reasons entrepreneurs burn out.

1 – Not Delegating

Your business got to where it’s at because you were behind the wheel, and it’s hard to find someone that will treat it the way you do.

That doesn’t necessarily mean you have to actually do everything, though.  Delegating some of the responsibilities to people who know what they’re doing in those roles can save your sanity.

At the end of the day, you have the same number of hours as everyone else around you.  By surrounding yourself with knowledgeable people, you can increase how many hours are being put into your business from day to day.

You can quit stressing yourself out with the more mundane tasks and put people in place to handle them while you focus on the higher level, executive tasks.

2 – Staying Too Focused

Being in the zone is a great place to be when you’re building your business.  However, staying in the zone too long can cause you to lose focus on other areas of your life.  Tunnel vision is a real problem for many entrepreneurs, and is one of the biggest reasons for them to get burned out.

You can only stay in the zone for so long before you start feeling the effects, and exhaustion begins to take over your mind and your body.  It’s critical that you figure out a balance between your work life and your personal life, to avoid getting caught up in the zone.

3 – Not Eating Properly

Too many entrepreneurs skip meals to make sure they’re able to get more done during the day.  Whether it’s breakfast, lunch, or dinner, skipping meals and then binge eating unhealthy foods can wreak havoc on your mind.

Not eating properly makes you function at a lower level, destroys your productivity, and affect your sleeping patterns, making it difficult for you to focus when you really need to.

Taking an hour in the morning, and an hour in the afternoon to make sure you’re getting healthy meals into your body can do more for you than you might think.  Avoiding these healthy foods can spell disaster for your productivity, and your business.

Avoid running yourself ragged, causing more problems in an effort to help save yourself some time or thinking that you’re going to get more done.

4 – Setting Unrealistic Goals

Goals are a requirement if you’re going to build a successful and profitable business.  However, unrealistic goals can do more harm than good.

Having unrealistic expectations for yourself or your employees can be a major problem for many entrepreneurs, and will only set you up to constantly feel like either you’re failing, or they’re failing you, leading to even bigger issues down the road.

No business that has become successful ever became successful overnight.  However, business owners that did try to become an overnight success have gone through fatigue, stayed discouraged, and exhausted themselves out.

To avoid this, make sure that you have set realistic expectations for you and the people around you, and that you’re focusing on both short-term goals and long-term goals.

5 – Failing To Maintain Boundaries

Boundaries don’t just exist in your personal life.  The same way that you have certain things that you won’t accept from the people in your personal life, you need to set realistic boundaries for what you will and won’t accept in your business.

When you decide that you are no longer working, you need to completely shut off and avoid work.  This means not letting your clients get in touch with you, and not giving your employees any of your time.

Likewise, when you’re turned on, you need to be completely available to your employees and your clients and customers.  This will help them figure out that when you’re not at work you’re unavailable, but when you are at work they have your full attention.

Taking the time to recharge when you’re not at work is critical to your performance while you are at work, so make sure you have boundaries set for everyone you’re involved with.

6 – Living In Denial

Even though you may understand what causes burnout, you may not necessarily be aware that you are currently feeling the effects.  And if you are aware, you may be completely denying it, pushing yourself even harder to “bust through” the burn out.

Burying your head in the sand and forcing yourself through isn’t going to make the situation any better than it is right now.

If you’re denying that you may be currently dealing with the effects of burn out, or could be on your way to getting completely burned out, you’re going to need to step back now.

Dealing with it “later” will never actually happen and, by then, it could actually be too late.  The damage could already be done.  Step back, take a break, regain your composure, figure out what’s working and what isn’t, then come back with a renewed energy.

7 – Losing Sight Of The Prize

Whenever you’ve buried yourself in the trenches, finding solutions to problems that have been hanging over your head can be difficult to do.

Getting away from the business, even for an hour at a time, can help you recharge your batteries and gain new insights on the problems that you’re facing.  It’s easier to look outside in than it is to try and find solutions to problems when you’re caught up in the day to day.

Losing sight of the prize because you’re focusing too hard can be as dangerous as depriving yourself of sleep or eating unhealthy foods all of the time.

When you feel your energy starting to wane, or are finding it harder to figure out solutions to problems you once had instant solutions for, you need to take a step back and remember why you’re doing what you’re doing.

8 – Avoiding The Hard Work

As an entrepreneur, it can be hard to slow down.  Your employees, on the other hand, probably have zero problems taking a few minutes here and there to regain their composure.

While you may want your employees to grind as hard as you do, you could actually take a lesson out of their book and step yourself for a few minutes every hour.

Like everything else on this list, though, the real magic happens when you find a balance.  If you are constantly taking a break to avoid doing the hard work that you know needs to be done, you need to step back into your role and get it done.

On the other side of that same coin, if you’re not taking breaks so you can avoid the hard work, filling your schedule up with the easy tasks, get the hard work done first.  Allowing it to stack up on you can create a situation where you’re burned out and don’t have the energy to get all of the “hard” work done.

9 – Getting Irritated

As you start getting to work, you realize that everything is bothering you, big or small.  Your assistant can’t seem to do anything right.  Your employees are dropping the ball.  Your clients are frustrating you.

When this happens, you have to look at the situation from an outside perspective.  Chances are high that if all of these situations are happening at the same time, those people aren’t the problem, you are.  And you could be burnt out.

You’ve put those people in place around you because they can help you and your clients are the perfect people to work with.  That means they haven’t suddenly changed, something in you has.

If you find yourself dealing with frustrations all of the time, you probably aren’t eating right, sleeping right, or taking good care of yourself.  It’s time to take better care of yourself, relax, take a break, and come back reinvigorated.

10 – Trying To Understand Burnout

If you are trying to figure out why entrepreneurs face burn out, or whether or not you may be facing it, you’re probably knee deep in it, or well on your way to becoming burned out.

Taking the time away from your business, unplugging from your employees and your clients, spending some time on yourself and with your family, and remembering why you are doing what you’re doing can help you save your sanity.

Start setting new priorities in your life, and then remember that building a successful business is like running a marathon.  It isn’t a sprint, and thinking you can be an overnight success will only wear you out even more than you are now.

Focus on sticking around for the long haul, and build long-term plans that help you hit those goals.

4 Things You Need to Know If You Want to Do Business in Asia

Ever since we entered the 21st century a lot of things have changed rapidly in business. The advancement of technology and the global use of the internet has created many opportunities around the globe. Today there are fewer business barriers than ever before as the whole world is completely connected.

Entrepreneurs and companies can easily get in touch with someone across the globe or acquire information that they need to start their business incentives abroad. Asia is becoming one of the hot markets for business investments, as this region is opening up to the West and offering many opportunities, given the fact that the market is still not saturated.

This is why a lot of people are looking to do some business in the East, no matter if we are talking about finding outsourcing partners or starting up new offices in Asian countries. However, there are certain specifics you need to know about Asia from a business perspective to make sure that everything goes as planned.

1. You will have to connect with locals to help you

A lot of people make a terrible mistake by thinking that they can do everything on their own, without anyone’s help. Even if you travel to the country that you want to do business in, you will never be able to make all the arrangements on your own.

There are many reasons for this. First of all, Asians are unlikely to get into business with a foreigner instantly and give their trust right away. You will need a person that knows the laws, the business environment and has the connections needed to “break into” the market

2.  Understand “the concept of face.”

This is a very important thing when it comes to business in Asia. Simply put, this concept means that you need to avoid shaming anyone with whom you do business and blaming them directly, even if they are the ones responsible for the mistakes that have been made.

When someone “loses face,” it basically means that they lost their reputation as a business person and this might mean the end of your cooperation for good. Be mild when telling someone that they are wrong and always take a part of the blame on yourself as well.

For example, if someone doesn’t understand what you are proposing, excuse yourself and say that you are not clear enough and this is how the whole situation can be resolved without the person losing face.

3. Culture is very important

Bear in mind that Asia is culturally very different than the West and that they pay a lot of attention to things that might not even be considered when doing business in Western countries. In Asia, respect and courtesy matter, so you need to have an open relationship with people.

When someone is aggressive and overly ambitious here, they are considered to be inexperienced. Learn some local expressions if you cannot comprehend the language, as this shows that you respect the country you are in. Also, make sure that your business incentives don’t clash with the religious beliefs in the country you are in.

4. Luxurious brands are well-received in Asia

Luxurious western brands which sell “cool” stuff are usually accepted quite readily by the Asian people. Asia is becoming more and more connected to the West, and people there love adopting Western culture and gadgets, as they find them incredibly cool. Still, it’s important that your products deliver the user experience that is promised or your audience will quickly turn on you.

Remember that Asia is a growing market and that there are many business opportunities lurking in this part of the world. In the end, make sure that you respect the country that you want to do business in, and that you never think of Asia as one big country, as there are many differences between all the different countries.

10 Best Cities For Young Professionals Seeking Work-Life Balance

Written by Megan Wells. First appeared at InvestmentZen. Reprinted with the special commentary for The HR Tech Weekly® ▸ 

Des Moines, Iowa, Skyline by Michael Tompsett

Good Job, Good Life

When career progression is the priority, choosing where to work often overshadows where to live for many young professionals. Yet, work-life balance remains important to this generation. A vibrant nightlife and great food scene, or good schools and activities for families top the list of desirable attributes in a location. Promoting other aspects of an area to candidates helps attract top talent.

Rent

Knowing your city’s housing costs makes the take-home pay real for a potential new hire. Few want their monthly income eaten up by rent to live in a cool neighborhood. With an average rent of less than $1,000 per month, Des Moines, Iowa, starts to look pretty good when coupled with a mean salary near the $50,000 mark. For a candidate considering a job offer in this city, the lure of generous disposable income could close the deal.

Walkability

Sharing with a candidate how “walkable” a city is reduces the negative impact of other factors like cost of living. Many dream of living in a diverse and exciting city environment where they complete daily errands on foot rather than in the car. San Francisco and Oakland, California, rate high in walkability.

Unemployment

Emphasizing an area’s strong local economy offers a sense of security in both the company and the area. Three cities currently have a low unemployment rate of 2.1%, Aurora and Denver, Colorado, and Madison, Wisconsin. While a potential employee needs to keep the car in these locales, a thriving city outweighs the time spent behind the wheel.

When looking to achieve a balance between a great job and a great life, help candidates to see the bigger picture. Smaller cities offer much in the way of generous salaries and affordability when compared to their big, coastal counterparts, leaving more time and income for the important things in life.

10 Best Cities For Young Professionals Seeking Work Life Balance

Many young professionals are eager to begin a financially independent lifestyle. With a new paycheck, saving, spending and lifestyle habits are likely to evolve. For most people starting off a new career, it’s important to have discretionary income for enjoying life outside of work. Living in a city large enough to offer activities and entertainment, with minimal use of a car can also be an added benefit.

By understanding these characteristics, we observed these national averages:

  • United States unemployment rate for metropolitan areas, according to BLS, is 4.1%
  • United States average rent index, according to Zillow, is $1,426
  • United States annual mean wage, according to BLS, is $49,630
  • According to WalkScore data, the average WalkScore in the U.S. is 41.3.

Then we asked ourselves, which cities can beat the averages and provide extra incentive for young professionals?

InvestmentZen was able to gather and analyze data from a number of sources to determine which 10 cities have the best stats for a strong work-life balance.

Methodology:

We used a weighted average to compared unemployment rate, walkability score, Zillow Rent Index, the annual mean wage for all occupations, and population for over 500 U.S. cities to determine which had the best balance of work life balance. These indicators prove to be the making for some of the best cities in the U.S. for young professionals.

These cities turned out to be great for young professionals who are looking to enhance their quality of life.

10. Aurora, CO

  • Unemployment Rate: 2.1%
  • Walkability Score: 43
  • Zillow Rent Index: $1,788
  • Annual Mean Wage: $55,910

The second city in Colorado to make the list (and the third most populous city in Colorado)  Aurora is home to many niche industries. While there are still more traditional business service suppliers, aerospace industries and bioscience firms are a major part of the economy in Aurora.

9. Oakland, CA

  • Unemployment Rate: 3.1%
  • Walkability Score: 72
  • Zillow Rent Index: $2,999
  • Annual Mean Wage: $69,110

With lower rent than sister city, San Francisco, residents of Oakland have the opportunity to work in San Francisco and commute back home to a less expensive apartment in Oakland (though the wages and unemployment rates are similar in both cities).

8. Milwaukee, WI

  • Unemployment Rate: 3.2%
  • Walkability Score: 62
  • Zillow Rent Index: $1,136
  • Annual Mean Wage: $49,350

Milwaukee is the second city in Wisconsin to make this list. The primary occupation groups in Milwaukee, according to BLS, are production jobs like machine operators and metal and plastic workers. Other heavily staffed industries are office and administration staff. The higher than average walkability score and relatively low rent are two contributing factors that bring Milwaukee to the list.

7. Detroit, MI

  • Unemployment Rate: 4%
  • Walkability Score: 55
  • Zillow Rent Index: $627
  • Annual Mean Wage: $50, 960

Though the unemployment rate in Detroit is still high, the city is coming back from its collapse. Detroit is becoming a hub for artists, architects, and engineer. Billions of dollars of construction projects have been spent to rebuild infrastructure, including transportation which is making the city more accessible and attractive to many young professionals.

6. San Francisco, CA

  • Unemployment Rate: 3.1%
  • Walkability Score: 86
  • Zillow Rent Index: $4,207
  • Annual Mean Wage: $69,110

Even with the sky-high rent index, the wages, walkability and unemployment rate are enough to boost San Francisco to the 6th spot on the list. It’s no secret that the tech industry is booming in San Francisco. The economy in the bay area has outpaced the rest of the state, and the country, in economic growth for the last five years.

5. St. Paul, MN

  • Unemployment Rate: 3.3%
  • Walkability Score: 59
  • Zillow Rent Index: $1,232.50
  • Annual Mean Wage: $55,010

Just across the river from the larger city of Minneapolis, St. Paul has grown in size over the last couple of years. New music venues, restaurants and night spots are popping up making the city an affordable but fun option for young professionals. The nicely balanced mean wage to rent index allows young professionals to life affordably and enjoy a nice work-life balance.

4. Tacoma, WA

  • Unemployment Rate: 3.4%
  • Walkability Score: 53
  • Zillow Rent Index: $1,155
  • Annual Mean Wage: $61,170

Tacoma has the second highest annual mean wage on this list, and with a zero percent income tax in the state of Washington, stretching a paycheck can also help pad discretionary income for young professionals.

3. Denver, CO

  • Unemployment Rate: 2.1%
  • Walkability Score: 61
  • Zillow Rent Index: $1,582
  • Annual Mean Wage: $55,910

Denver’s population has grown since 2010 by more than 93,000 (15.5%), largely due to a rise of newcomers headed to the mile-high city. One of the continually growing industries in Denver is its microbrew and craft beer scene, which can be a nice career path or fun extracurricular in this city.

2. Madison, WI

  • Unemployment Rate: 2.1%
  • Walkability Score: 49
  • Zillow Rent Index: $1,075
  • Annual Mean Wage: $50,830

Madison is a rapidly growing city. Between 2015 and 2016 Madison grew more than any other city in Wisconsin. According to the U.S. Census Bureau, Madison surpassed a quarter million residents in the last year. According to the Greater Madison Chamber of Commerce, they accredit the growth to economic opportunity, livability factors and accessibility to amenities. It’s also notable that 55.1% of adults aged 25 and older have at least a Bachelor’s degree or higher.

1. Des Moines, IA

  • Unemployment Rate: 2.7%
  • Walkability Score: 45
  • Zillow Rent Index: $814.50
  • Annual Mean Wage: $49,420

The number one city on this list has exceptionally low unemployment and moderate wages. Another influential marker for Des Moines is the low rent – of the ten cities to rank on this list, Des Moines has the lowest rent.

Click here for a full, ranked list of data (including metros under a population of 200,000).

About the Author:

Megan Wells, San Francisco, CA

Megan Wells is a data journalist and content strategist based in San Francisco, California. Wells currently focuses on personal finance, mortgage, and fintech content. Wells’ work has appeared on Fox, Nasdaq, MSN, Motley Fool, and more. Wells also spoke at the 2015 Exceptional Women In Publishing conference.


Source: 10 Best Cities For Young Professionals Seeking Work-Life Balance – InvestmentZen

Casino

College Students Should Hedge Their Bets Smartly in the Gig Economy

What’s Your Major?

As folks file back into college classrooms, at record paces at many universities this fall, it’s important that everyone has their eyes wide open about the correlation between the college degree and getting a good job post-graduation. All people who have attended college (whether they graduated or not) have been asked a hundred times, if they’ve been asked once, “What’s your major?” This is the proverbial question that everyone asks, at Thanksgiving, when college students come home for the holidays. Of course the reason the question is asked is the family member of friend wants to try and predict the odds that your education will lead to a “good job” (whatever the heck that is). They want to know whether to be ‘concerned’ about your choice or be ‘super-excited’ about your job prospects post-graduation. Usually these questions have good intentions, but choosing a major can be nerve racking and cause stress.

What Do You Want to Do for the Rest of Your Life?

When I was an undergraduate student at Missouri State University in Springfield, Missouri in the mid-1990’s I, too, was asked this question many times by friends and family. For me, when I answered “Sociology and Criminal Justice” I was usually greeted with a “Oh, that sounds interesting”, which of course, is code for “What the heck are you going to do with that degree?” The thinking, in the 1990’s, was that one’s major was directly connected to the job they would do for the duration of their working career. So, therefore, if you had a major/minor in Sociology and Criminal Justice you were likely going to be a probation or parole officer, social worker, or maybe work at a prison. The trend in higher education for decades had been educating people for more ‘specialization’ given their concentrations/degrees. Most people wanted to be able to draw a straight line between a person’s college degree and their career path.

The answer to the, “What’s your major?” question has a much different meaning in 2017. The market has changed in gargantuan ways and college students should pay attention and ‘hedge their bets’ accordingly. It is no longer wise to go to college and get a degree without having thought long and hard about what you want to do with the degree and the likelihood that your studies will lead to a great job. The idea that “if you have a degree you’ll get a good job” is long gone and college students should take heed. I will argue that choosing a major in college is akin to making bets on the roulette wheel in Vegas and there is strategy involved–if you are savvy. To start, there are several questions that students need to ask themselves when they are early in their college experiences.

Pivotal questions that all college students should be asking themselves: 

  • Is there demand in the economy for what I’m learning in college – for what I’m majoring in? Does my major ‘translate’ to wide variety of in-demand jobs?
  • What are the prospects for the next few decades for my choice of study? What are economists forecasting? Are experts saying there is a shortage or surplus of those people with my background, skills, and abilities?
  • Am I wired to be a risk-taker and able to live with the reality that what I studied in college may NOT translate to a ‘good job’? Am I comfortable adapting to constant change?
  • Would I be happier if I chose a ‘safer’ major (and career path) where high demand has been proven and I will have a higher probability of getting a full-time job upon graduation?
  • Have I done research on how much money people in my career choice make? Have I done the math to figure out if this amount of money is enough to live on and be ‘relatively happy’ with?

Know Your Numbers

Get the Odds in Your Favor

When in college and trying to figure out a major/minor and where you envision your career going it’s critical to be informed with up-to-date information on key statistics regarding the job market, student loan debt, and the potential value of your major in the marketplace. For starters, it is critical to have a general understanding of current trends in the economy.

Specifically, it’s most helpful to know what types of jobs are in high demand and if economists are forecasting continued demand in the foreseeable future. A recent article titled, “America’s 10 toughest jobs to fill in 2017” is a great place to start. The list for 2017 includes: data scientist, financial adviser, general and operations manager, home health aide, information security analyst, medical services manager, physical therapist, registered nurse, software engineer, and truck driver. If I were in college today I would be thinking about how my studies in college were going to prepare me for a job that is high demand. This is the type of strategic thinking that can increase your odds of success. The math is easy. Would you rather be competing with 400 people for one open position or 40? The answer is obvious.

On the other hand, it’s also good to know what jobs are incredibly competitive and may lead to frustration post-graduation. Kiplinger put together an interesting list that is worth checking out. They determined this based on starting salarymid-career salary, annual online job postings, and projected 10-year job growth. The “10 Worst College Majors for your Career” included: exercise science, animal science, religion, radio, television and film production, graphic design, anthropology, paralegal studies, art, photography, culinary arts.

I know what you are likely saying at this point, “But Jason, my passion is in graphic design and the arts…I don’t want to study data science”! This is totally fine and I understand the balance between doing what one is passionate about vs. doing what will pay the bills. But, the point is college grads need to have an accurate picture of what they are up against and then decide what matters to them most. From my experience I think the “passionate aspect” is highly over-rated. I’ve found that a job is what you make it and so something that may not immediately strike you as ‘your passion’ can in the long-run be a great fit.

Along with knowing what majors are hot and not, it’s also critical to understand how the gig economy is impacting jobs and work in America. It may be that what you’ve trained for and studied to be is no longer possible as a full-time job with a pension, health insurance, and the rest. This is a reality that should be researched while you are in college.

The New Rules of the Gig Economy

The U.S. and global economy is constantly changing and requiring different skill sets from folks who want to be successful in the workforce. In a nutshell the days of working for the same company for 30+ years and retiring with a generous pension are few and far between. The “new” model is the trend toward the “Gig Economy”. What is the gig economy you ask? One definition: the trend toward project-based, temporary contracts that is permeating many (almost all) professions. The gig model is also known as: sharing economy, the on-demand, peer, or platform economy. Based on ratings-based marketplaces and in-app payment systems.

Rise of the Gig Economy

There are several companies that are good examples of the gig economy including: UberLyftJunoTaskRabbitPostmatesHandyDogvacay, and Airbnb. The trend for workers is they aren’t needed on a full-time 40+ hour/week basis. Rather work is needed on a ‘demand-only’ basis. This is, causing disruption in the work place.

There are many factors that have contributed to this shift, but understanding it could be the key for college students to find happiness in their careers. Estimates are that by 2020 up to 50% of the U.S. workforce could be involved in ‘freelance work’ – yes 50%! There are several pros and cons to the rise of the gig economy of course. For an interesting take on whether the Gig economy is working check out Nathan Heller’s piece in the New YorkerIs the the Gig Economy Working? The pros are that there is flexibility and freedom for workers and for customers they get things done in a quicker (and often cheaper) way. The cons are a lack of stability and being able to accurately predict income. One recent article cited that “85% of side-gig workers make less than $500 a month.” It will be interesting to see if the gig economy results in higher incomes in the next couple of decades as more and more ‘traditional’ businesses embrace the ‘gig way.’ Again, having an accurate picture of the ‘raw numbers’ can be super-helpful.

Before you pick a major in college you should know where there is demand in the job market and be aware of trends in the economy like the rise of the contingent workforce. In other words, you should hedge your bets accordingly. The casino game of roulette provides the perfect analogy.

Roulette Game Explained

The casino game roulette may look complicated and intimidating for those that have never played it. In reality the rules are pretty simple. The game revolves around luck, of course, and the player’s threshold for risk and reward. Roulette is all about odds and hoping that the ball drops on numbers/bets that the player is on.

There are several bets you can make and some have long odds and some are shorter. People place their bets with chips on the board and then the ball is thrown and the wheel is spun. After several times around the wheel the ball lands on a number and if players are playing that number they are paid.

Roulette is Akin to Choosing a Major

Make no mistake, regardless of what Vegas insiders might say, the game is dumb-luck, period. However, it can be a whole lot of fun and is often a social event where people make the same bets and everyone is happy (if they win). The house has the edge, of course, but the player can determine different levels of risk based on their betting style and bank roll.

Here are the basic payouts and the odds from the most to least risky:

  • Playing a number straight up is 35:1 odds – $10 bet earns the player $350 if that number hits
  • Playing 2, 3, or 4 numbers by placing chips on corners or in-between can be 18:112:19:1 – $10 bet earns the player $180, $120, and $90 respectively
  • Playing 0 or 00 is 35:1 odds (like all the other numbers) – But if Green/Zero or Double-zero hits all of the outside bets lose –  of course this is one way the house gets an edge on the player
  • Playing 1st 12, 2nd 12 or 3rd 12 – Player is playing numbers in that section – 2:1 odds – $10 bet earns the player $20 return if number in that area hits
  • Playing the columns – Player is playing all the numbers in that particular column – 2:1 odds – $10 bet earns the player $20 return if number in that column hits
  • Playing Red / Black (there are 18 red and 18 black numbers) – 1:1 odds – $10 bet earns the player $10 if red hits and they played red (vice versa with black)
  • Playing Odd / Even (there are 18 odd and 18 even numbers) – 1:1 odds – $10 bet earns the player $10 if odd number hits and they played odd (vice versa with even)
  • Playing 1-18 / 19-36 (betting that any number between 1-18 or 19-36 to hit) – 1:1 odds – $10 bet earns the player $10 if number between 1- 18 or 19-36 hits and they placed that bet

So, roulette provides players a plethora of betting options and ways to manage their risk and reward with every spin. I’ve played roulette for years and witnessed people win and lose a lot of money on the game. It turns out this is similar to making a decision on your major and career choice. Do you want to try and enter a field with long odds or shorter (more friendly) odds? This is a key questions college students need to ask. Given the shifts in the economy there are careers and college majors that have a much higher (and lower) chance of success for college graduates.

Picking a Major Is Like Playing Roulette – Odds Matter

Picking a major in college and trying to lay out one’s potential career path is very important. Having a firm grasp on the competitiveness and ‘odds’ of being successful is also essential. We should never underestimate the power of ‘expectation setting’ for our careers. If students decide to major in things that have a high probability of leading to jobs in high-demand areas like data science, financial advising, nursing, or physical therapy that is akin to betting Red/Black or betting the 1st 12 on the roulette wheel. This is a safer bet and the odds of being successful are higher than normal. On the contrary, if a student decides to major in anthropology or photography that is similar to playing a few numbers straight up on the roulette wheel and ‘hoping for the best.’ The payoff is great, but the odds of that student “hitting” (or landing a job) are much lower. Odds matter and shouldn’t be overlooked when important decisions about majors and careers are on the line.

Let It Ride?

Before I made a career change to content marketing I applied to several ‘assistant professor in sociology’ jobs in the Seattle/Tacoma area. Having achieved a Ph.d. and taught for 14 years, at several institutions of higher learning, I figured I’d be a good fit for many schools (whether 4-year institutions–public or private or community colleges). From the dozens and dozens of applications I filled out I ended up getting very few interviews and no job offers. One community college HR person told me that there were over 400 applicants for the ‘Assistant Professor of Sociology’ position I applied for. The odds were not in my favor–aka Hunger Games.

These are incredibly difficult odds and something I should have been more aware of when I was an undergraduate (picking a major) and in graduate school too. Clearly, I speak from learning some very hard lessons. I followed my passions and it didn’t work out as planned. The other structural change in academia that I should have seen coming was the shift from 70% of professors being full-time (with benefits and decent wages) and 30% being part-time (with no benefits and low pay) to the reverse in the last ten to fifteen years. Now, only 30% of professors are full-time with benefits and 70% are part-time. This is a shift in the work force that is crucial. I followed my passion and ignored the economic reality that was staring me in the face. Blindly ‘following your passions’ can be a recipe for disappointment.

Don’t get me wrong, following your passions should also factor into these decisions. However, students need to have a firm grasp on the odds-game given their major and career choice. What’s more it may be that students find they are most happy by being involved in the gig economy (for the benefits I’ve outlined in this article). The number of people working ‘side hustles‘ in the U.S. economy is clearly growing and can help bridge the gaps when full-time jobs aren’t as plentiful (or as satisfying) as they used to be. When I was between jobs I had football and basketball officiating to help keep money coming in and keep me busy. Side-hustles truly can be a life-line if things get tight. They might also lead to creative business opportunities that you didn’t know were possible.

In conclusion, the days of picking a major and career-choice based solely on your passions and what you ‘dream about doing’ are long gone for 95% of college graduates. The smarter way to go is to research heavily the job market and figure out how much risk you are willing to live with and calculate the odds that you can achieve the career-path you wish to pursue. And, of course, even if you do everything I’ve said you still may end up doing or being something different than you envisioned, but at least you will do it with your eyes wide open.


Source: College Students Should Hedge their Bets Smartly in the Gig Economy – Crelate