Efficient Ways of Increasing Productivity at Work in 2022

Since the beginning of the COVID-19 pandemic and the following restrictions and lockdowns, an increasing number of individuals were forced to work from home, finding it quite difficult to maintain focus and productivity in these unprecedented circumstances. And as the pandemic is slowly dying down and more and more people are going back to the office, achieving the same level of efficiency they once had at work seems like a demanding goal for many. If finding ways to be more productive deserves a place on your 2022 to-do list as well, here are some simple yet efficient strategies that might help:

Work in 90-minute sections

Research conducted at Florida State University has come to the conclusion that elite performers such as chess players, athletes, and musicians who work in 90-minute intervals or less tend to be significantly more productive than their counterparts who work in longer sections. They also concluded that the best-performing individuals often work approximately 4.5 hours each day. These are some interesting findings you might want to incorporate into your own work schedule as well, for a more productive workday.

Adhere to the “two-minute rule”

In an effort to make the most of those small windows of free time you might get at work, many experts recommend implementing the “two-minute rule”. The idea behind this method is to immediately do any action or task that takes two minutes or less to finish as soon as you notice it, if you have some spare time to complete it. Finishing small tasks straight away instead of putting them off for later is thought to actually take less time overall, and lead to higher productivity due to no disruptions in the workflow.

Impose stricter deadlines

Even though stress is generally considered to be quite a negative and damaging thing, a small and manageable amount of self-imposed stress might actually be quite beneficial when it comes to increasing productivity. It turns out that being under low pressure can give us more focus and motivation to successfully reach our goals. To that end, you might want to try giving yourself stricter deadlines when working on open-ended projects. It’s surprising to learn just how fast and efficient one can be when they are racing against the clock.

Take advantage of massages

Physical health is just as important for productivity and concentration as your mental performance, and relaxing massages could present the perfect solution. They help to reduce stress levels, boost the immune system, promote wellness, and even ease the back and neck pain that’s often associated with prolonged working hours. Due to these and many other benefits, it’s recommended to invest in a great handheld tool such as the brilliant Melo massager for encouraging relaxation and pain relief. Being small and easy to use, such a massager could be utilizied both in the office and at home to reduce muscle fatigue and soreness, and relieve built-up stress that’s preventing you from being an alert, focused, and productive worker.

Take frequent breaks

Although it might sound counterintuitive to many, taking a few scheduled breaks from your work could actually help to improve focus and productivity. By allowing you to refresh and recharge, breaks can lift the mood, boost concentration and attention, and give you the opportunity to maintain a more constant level of high performance. For that reason, it might be a good idea to take regular breaks during your workday, such as taking a five- to ten-minute break once every hour.

Stop multitasking

In the fast-paced world we live in, multitasking has seemingly become a necessary and highly valuable skill. But contrary to popular belief, multitasking might actually hinder our efficiency and prevent us from performing optimally. Attempting to do several different tasks at once can result in lost time, the inability to focus, and ultimately decreased productivity. Rather than attempting to multitask, it might be better to commit only to one task before continuing on to another, in order to improve your attention span, sharpness, and efficacy.

Aim to be proactive

If you allow constant emails and phone calls to dictate your working hours, you might be doing a good job of solving immediate issues as you go. Unfortunately, that could also be the only thing you manage to accomplish throughout the day. In an effort to boost productivity, it’s recommended to create a plan for each day in advance, and aim to stick to your schedule as best as possible. Of course, setting some time aside for answering calls and emails is still important, but instead of allowing them to take over your day, you will have more time left to focus on other, more crucial aspects of your job.

Try to minimize distractions

While popping into a colleague’s office for a quick chat might seem innocuous, even the briefest of interruptions can cause a change in your work pattern and lead to a sudden drop in efficiency and productivity. To that end, a good way to maintain your focus while working could be simply minimizing constant distractions, whether that means keeping your office doors closed, setting stricter working hours, working remotely when it comes to more important projects, or simply turning off the notifications on your phone while you work.

Whenever you feel the need to improve your productivity at work, resist the temptation to work longer hours or to overcram your schedule. Instead, utilize the helpful tips mentioned above in order to work smarter rather than harder.

The Importance of Content Marketing for Business Success

With so many diverse industries and niches out there, it’s natural to assume that every business will benefit from a different set of strategies. Some need consistent advertising to get the right kind of exposure, others require influencer marketing at its finest in order to build up their reputation. All of them, however, need and depend on content marketing in all of its different formats.

Content covers so many versatile options, from blogging, social media, internal communication efforts, all the way to email marketing and user-generated content like reviews. It’s absolutely essential for SEO and boosting your position in the SERPs, and it defines your standing in your industry. 

As such, content is irreplaceable and no matter if you operate in the B2C or B2B world, you need a consistent output of quality content to make sure people notice, remember, and engage with your business. For companies constantly putting content on the back burner – this is why you need to start taking your content marketing more seriously.

Establishing and growing audience trust

People are tired of pushy brands and their fake promises. They don’t want to waste time on businesses that publish salesy content without any value, and they rarely engage with companies that aren’t transparent regarding their operations and partnerships. Content helps tell your brand’s story over time, talk about your efforts and values, and show your audience how your brand is making a difference.

Trust-building is at the basis of establishing loyalty, so you cannot expect the latter without first investing in the former. Publishing articles and interviews about your business, posting regular updates on how you’re doing better, and sharing valuable advice with your audience free of charge allows you to earn trust slowly, but strategically. 

One blog doesn’t make any difference. But if you publish regularly and consistently, and you’re truthful regarding your business processes, you’ll be able to establish a strong reputation in your community and beyond.

Enhancing your SEO strategy

With such oversaturation in the digital world, and so many new businesses trying to steal the spotlight, search engines need more content to evaluate if your brand is worth your customers’ time and money. To put you on the first page of search results, let alone on the first five results, Google and other engines need to sift through piles of content – so providing optimized content packed with relevant keywords gives you a clear advantage.

  • Content creation is the only way to introduce keywords your industry is famous for. Use it to tell search engines what your business is all about. 
  • Regular content publishing helps with building consistency and covering relevant, trending topics, which search engines appreciate.
  • Content diversification attracts more people to your site and social pages, so search engines have more material to assess your brand’s importance.

Lead generation

High-quality writing and visuals are the core of any content strategy, and they allow your business to attract prospects, and even more so, qualify them for your business. This is one of the key reasons every business needs a comprehensive content marketing strategy, as generating and qualifying strong leads ensures business growth for the long term. 

When people research terms and issues they are interested in, they should come across a piece you have written or published that will give them the most relevant, up-to-date answer. Add important links, CTAs, and informative visuals to your blogs, and you’ll be much more likely to attract precisely the kind of leads your business requires. Post videos that are instructional and useful, and your brand will gain the attention of even more leads in your industry. 

More conversions and higher profits

One of the most essential business opportunities supported by content includes boosting conversion rates. When you post content that is aligned with your business goals, on the right platforms at the right time, your content output will attract the right people that are already interested in what you’re offering. That alone is enough to inspire higher conversions.

However, if you add quality CTAs that are clear and don’t require complex action, your customers will be much more likely to follow through. Original content that enhances your authority and sends customers down the right path consistent with your marketing goals helps inspire purchases, sign-ups, and other types of conversions.

Cost-effective for brand awareness

Content creation takes time and creativity, not to mention ongoing analytics and learning, but it’s significantly more affordable than paid ads and sponsored posts alone. You might gain a few clicks or some kind of interest through those targeted ads, but quality content that’s updated consistently and in line with your core brand values is much more potent in preserving your budget while delivering results.

By researching which types of content work well for your audience, you can harness the power of digital marketing at the fraction of the cost if you were only relying on paid ads. Content sets the stage for raising awareness around your business, and it slowly, but surely works towards building trust, all of which elevates your chances of earning return customers. 

Content is the core of every marketing strategy you choose. You need good copy for ads, as much as you need excellent blogs to rank your website better. Depending on how well you optimize your content and how you utilize its many forms to boost your reputation, your content creation efforts will be much more streamlined and effective over time.

Keep track of your current content strategy to understand where you can introduce improvements. Maybe you undervalue your content simply because you’ve been pouring your efforts into the wrong, or less effective funnels. Leverage content analytics and metrics to track the performance of your content, and you’ll quickly understand how you can let content work in favour of your business.

4 Tips to Boost Customer and Employee Engagement for Greater Retail Business Success

Trends come and go, and they often redefine how a retail business operates and what kinds of offers it creates to attract the modern customer. What needs to become a constant in any retail brand’s strategy is its approach to overall engagement, internal as well as external. Investing more time and creativity in defining your engagement strategy with your employees as well as your customers will lead to a better, more productive business, but also more success down the line.

Too many retail brands focus heavily on pushy advertising in order to be competitive and remain visible online as well as offline. In the same way, these same brands focus on attracting top candidates without really knowing how to keep them. Engagement strategies will help you build a roadmap for your brand’s long-lasting recognition and success. Let’s cover some of the most impactful engagement elements for your employees and customers that you need to incorporate in your strategy as soon as possible.

Feedback at the core of your strategy

Helpful and constructive – these are the kind of comments you need to look for when you’re devising your very own internal feedback cycle. Your HR manager should regularly conduct employee performance reviews, but the employees should also be allowed to do the same for the entire brand. Their feedback will become a treasure trove of improvement opportunities that will make your employees feel heard and valued, provided that you follow through. 

On the other end of the spectrum, asking your customers for feedback and then acting on it will entice them to communicate with you more frequently. If their comments get nothing but crickets, you cannot expect them to rush to comment on your posts or share your articles. Use every opportunity to post their reviews (which further boosts your ranking), and of course, make it as prominent as possible to build trust with new customers who will base their decision on other customers’ previous experiences. 

SEO for better brand availability

You cannot expect your customers to miraculously find your brand online in a sea of other retail businesses that offer the same, or similar products in your area. If you operate in a market with exceptionally high levels of competition such as Sydney, you need to invest even more time and effort to push your brand towards the top of the SERPs.

Your local business needs to use trusted Sydney SEO methods like keyword optimization and ongoing content creation to bring more local customers to your site and inspire more engagement. Covering Sydney events where your brand plays a role, working with other local businesses, and earning links on the sites of local magazines all helps drive up your website traffic.

What about employees and SEO? Well, imagine what you can do when you position your employer brand higher on the results page and you’re in need of top-notch salespeople. More potential employees will show their interest and engage with your brand, while existing employees can help boost that engagement with their own contributions. 

Ensure ongoing education

Knowledge is at the core of every successful collaboration, so it makes sense you’re after employees with all the right qualifications. The job they take up with your brand, however, should in no way become a setback for their further professional growth. One of the key motivation sources for any employee is training availability and ongoing education. 

Education, on the other hand, is another brilliant way to engage your customers, too. Do they know all the different ways they can put your product to use? All the ways they can wear a stylish item, or all the methods of using a particular tool you’re selling? Informative content that answers their most common questions will inspire them to go to you for other tips and advice, ask questions, and engage with your brand more frequently. 

Influencers and brand ambassadors to the rescue

A major part of how your brand communicates with customers consists of what you inspire others to say about you. If you consistently show your customers that others before them have rightfully trusted your retail brand with their needs, they’ll be much more likely to show up at your store or visit your website looking for their next favorite product.

If you do the same with your employee experiences with the help of online employer review platforms, you’ll build the right employer brand and turn employees into brand ambassadors more effective than any job ad ever. Engage your customers by enticing them to post their own content while interacting with your brand – through images, creative polls, surveys, and let them tag you. Engage your employees by letting them post their own experiences about working with your brand. Their voices will help your business thrive. 

Engagement is the result of a multitude of different tactics, ongoing learning, and above all, your management’s willingness to make changes when necessary. Sometimes that means adapting to a more flexible collaboration model, while at other times, it requires your brand to completely revamp its onboarding procedures or social media guidelines. 

The key to remember is that you’re not getting a set-in-stone strategy with these ideas, but merely a foundation upon which you can build with your own creativity and regular audits. Listen to your employees as much as you listen to your customers, and your retail business will stand the test of time.

5 Core Benefits of Using CRM Software for Your Business

Technology is evolving at a mind-boggling pace, pushing companies to embrace innovative solutions and tools at every turn. Supposedly, these innovations are all meant to be useful and not merely transient tech fads that will go out of style only to be replaced by yet another trendy add-on. Some, however, have stood the test of time, even though companies aren’t always prepared to embrace them from day one. CRM, or customer relationship management software is the perfect example.

This solution is a universally acknowledged digital toolbox of useful features that every customer-facing business needs. It comprises so many necessary functionalities, that you’d likely need at least a dozen other tools to work in unison if you were to replace it and retain your levels of productivity. Now, if you’re looking to achieve more than retaining productivity, but taking it to the next level together with your business, then CRM has some major benefits you shouldn’t ignore.

Access to customer and performance data

Wherever you look, companies talk about utilizing data and analytics to their advantage, but few actually know how to filter the swarms of information they collect, let alone create sensible reports without bias. The same CRM tools you use to track customer interactions and employee communications allow you access to piles of useful data as well as meaningful reports that help you understand what you could be doing better. 

  • CRM helps you compile crucial customer information to create ideal customer profiles and track customer engagement across the board.
  • You can create actionable reports based on the data your CRM extracts to make smarter decisions in the future.
  • You can leverage CRM forecasting thanks to the collated information on your customers and employees. 

On its own, data can do very little for your business. When it’s paired with a robust CRM platform and all its add-ons and features, that same data has transformative power to take your business forward.

Seamless communication and collaboration

Thanks to its flexible nature, CRM software is designed to work well with other tools you use across your organization. One of the most common communication platforms most businesses use includes the Google Workspace, and of course Gmail. Whether you use Gmail exclusively to communicate internally and externally, or you combine a separate CRM with Gmail, you can improve your communications with the right extensions.

All it takes is choosing the best Gmail CRM extension that will help you integrate and share all of your contacts, so that all team members can access them easily and track all interactions seamlessly. A tool such as Shared Contacts for Gmail working together with your CRM makes it easy for your business to avoid communication delays and mishaps internally as well as externally. Everyone can use the same address book through your CRM extension, and you can manage editing permissions for added control over your processes.

Automation of menial work 

Another great perk of good CRM software is that your teams no longer have to waste their precious time on repetitive, menial tasks that can often be disruptive, energy-consuming, and time-consuming to boot. With the right CRM automation protocols, your employees can focus on mission-critical assignments while your software takes over the rest.

You can automate everything from labor-intensive tasks such as data entry, all the way to creating reports and sales performance assessments that can elevate your business productivity. With the right integrations for social media and the like, you can monitor all automated tasks without any hassle, and even set up automatic alerts to get notified of any relevant changes. 

Better customer experience

The name says it all, so it’s natural to expect that your CRM software should benefit your business in terms of customer acquisition, retention, and overall satisfaction. With all the listed perks, it’s easy to understand how your customers, and thus your business, benefit:

  • Utilizing customer data and accurate profiles helps you improve all customer-facing communications, content creation included.
  • CRM platforms enable simplified personalization so that you can make your customers feel special at all times.
  • With all the right tools and features, your CRM will help your teams avoid communicating with the same people on multiple channels without planning to, and similar mishaps that often occur without a unified communication platform.
  • With all the correct contact information available, your employees can follow up with customers in time, check in on them when necessary, make personalized offers, and build those relationships for the long haul.

Scalability and cost-effectiveness in one

When it’s time to grow and scale your business, you need the technology that has the capacity to not just grow with you, but also to empower that growth from within. CRM tools are typically designed to leverage cloud technology in order to remain flexible and scalable without wreaking havoc on your business performance mid-growth.

If anything, CRM tools enable growth by helping you manage your resources efficiently, recognize performance gaps in time to prevent issues, and use actionable insights specific to each department to fuel growth. 

Few tools can match the multipurpose nature of your CRM software, especially when you consider how many integrations and features you can put to use with it. Although primarily customer-centric, the software is intended to improve your overall business performance on every level, helping you leverage all your assets (people, time, and budget) in smarter and more efficient ways. 

Your company will inevitably try out new tools and some of them will be impressive and highly functional. However, chances are that you’re underusing your current CRM toolbox and that you could be boosting your performance simply by rethinking how you can maximize your CRM’s potential. Keep these perks in mind, and you’ll surely be inspired to find new and creative ways to leverage it for your company.

5 Employee Engagement Strategies all Leaders and HR Experts Should Know

Employee engagement is a broad concept we use to describe actions and solutions that further our organizational goals, but also improve employee morale, happiness, productivity, wellness, and more. You see, there are many benefits to engaging your employees, but if you focus solely on improving your bottom line through employee engagement, you’re almost certain to fall short of your goals. Why? Because you can only engage your employees effectively if you have their best interest at heart, and if you do, you can expect them to go above and beyond for your company and its goals.

This is something that all experienced leaders and HR experts should know and abide by, because you can’t build long-term success and sustainable growth on the backs of unhappy workers. So, what does it actually take to boost employee engagement? Let’s take a look at what you can do right now to inspire, motivate, and empower your workforce to take your company forward on all fronts. 

Nurture open and honest communication

The COVID-19 pandemic has been very transformative for the modern business sector, forcing companies to adopt the remote work model or risk losing business and going under. In the post-pandemic world, you can expect remote work to remain a powerful driving force for many businesses, including your own, but there are certain challenges that you need to overcome. For one, you need to overcome the challenge of maintaining efficient communication with a decentralized workforce.

There is nothing that can hinder engagement in your team like poor communication, and this goes for in-house teams as well. Whether everyone’s working from home or if you’re running a semi-decentralized workforce, you need to improve your communication to keep your employees engaged.

Make sure to build your communication on the pillars of honesty and transparency. Check in regularly with your employees to provide guidance and assistance, and inquire about their wellbeing, which should be one of your top priorities. 

Build brand commitment through mutual causes

Some of the most engaged and driven employees are the ones who think highly of their employer. If you want to build a stellar employer brand, you need to look beyond the financial incentives and focus on aligning your values and the causes you stand for with those of your employees. This is how you build employee loyalty and commitment, and it’s how you can inspire them to achieve better results efficiently and effectively.

To start, you need to get to know your employees and what they’re passionate about. Whether it’s conservation and sustainability, fair trade and equality, animal welfare or anything in between, your brand needs to stand up for the same causes. It’s also important to weave those values into your brand narrative, the workspace, and your communication with every employee. 

Provide company cars or help with car insurance

In many ways, a personal vehicle is one of the most valuable assets you can own, but not every employee can afford their own car. That’s why companies have their corporate vehicles, and you can use yours to incentivize your employees to carpool to work to reduce their carbon footprint. 

For the employees that have personal vehicles, consider helping them with their insurance policies by covering a portion of their premiums. Choosing quality car insurance will get you a tailored plan and a personalized premium, so you should have no problem covering a part of the cost for an exceptionally productive employee as a sort of a reward and an incentive to keep doing good work. It’s a simple yet effective way to reward your workers with a gift that actually brings value to their everyday life.

Invest heavily in your company culture

Now more than ever before, HR experts need to invest in company culture in order to keep the team working together, and retain team cohesion during these trying times. In fact, employee engagement is driven by this culture first approach, which you can build on the pillars of trust and co-dependence, honesty and transparency, as well as equality and diversity. 

By nurturing a positive culture in your business, you will not only motivate your employees to do better work, but you will also boost loyalty and happiness while enhancing your employer brand in the process. 

Support and incentivize wellness

Employee health, both mental and physical, should be one of your top priorities if you want to keep the most talented individuals at your side and if you want to elevate happiness and productivity. The pandemic has brought many uncertainties into their lives, so now’s the time to show that you put your people first by tending to their needs and empowering them to take good care of their health.

For one, you can redo your menu and start offering only healthy meals in the cafeteria. Next, motivate your employees by giving them discounts to fitness centers, and consider organizing wellness-oriented team-building activities. Don’t neglect mental health, either, and make sure to conduct regular psychological evaluations to check if any employees require professional support and guidance. 

Over to you

Employee engagement is so much more than organizing a taco Tuesday or a casual Friday. If you want to truly take your company to new heights of success, you need to go above and beyond for your people, and that means engaging them with these tried-and-tested tactics that will empower them to push your company forward.

Tips for Buying a Recruitment Business

Starting a brand-new venture is an exhilarating decision, but it might prove to be too much for so many in the current economy and competition. The fact that the recruitment industry is growing is inspiring many to kick-start their agencies, but if you’re more inclined to purchase an existing agency, then you might stand a better chance to succeed. You can use the business’s current reputation, expand on its image and client base, and not to mention the key people that have brought the business to life.

There are many options you can consider, from investing in a franchise that might be location-specific, all the way to purchasing an entire agency to expand the business with your expertise and know-how. Some mistakes are inevitable, but you can definitely avoid most. Here, you can learn more about buying an existing recruitment business, to make the most of your investment and set your new company up for success under your own leadership.

Consider keeping the core decision-makers

Assuming that you’re looking to purchase a stable business with a strong bond with the local community, you should keep in mind that people make that business much more than the brand name alone. It might be tempting to let go of everyone in charge and all the core staff, but this is not always the most prudent way to go about the purchase. Instead, consider discussing the option of retaining some, if not all of the key workers, especially decision-makers.

You can still run the business and grow it as the main investor and the CEO, but the existing recruiters and managers staying on will be your greatest assets. They are the ones with all the client connections and successful case studies. Talk it over with the seller and see if there’s a way to work it into the contract. 

Do your homework

You might be excited about the transaction and the negotiations might have been long already, but you should never land on a deal before you do all the necessary research. Collecting industry data to understand the trends and forecast any changes, understanding the existing client relationships with the agency, and getting to know the staff properly will decide the future of the business.

Think of it as another workplace and assess its levels of safety, both for the short and the long term. Can you say with some professional certainty that this business has a strong future with the local community and its existing client base? Are there any gaps in the onboarding/offboarding strategies the agency is using both internally and in the talent selection process for their clients? Make sure to understand the ins and outs of the business before you buy it.

Get location-specific legal guidance

Knowing the industry is one thing, but the process of buying a business has so many intricate, legal steps that you should always ask for professional guidance on the matter. Not to mention that each country has its own unique legal frameworks in place for such transactions precisely. If you’re looking to buy a Sydney-based business, you’ll need to work with experienced lawyers in Sydney whose expertise will help you protect your investment.

They not only know the local market, but they also know what kind of potential legal difficulties you might be looking at upon inspecting the company. Working together with financial experts, you can see if the company has a clean track record, with no fraud looming in the background, and of course, all taxes and contracts are taken care of. 

Consider a non-compete

Once again, when you work in a competitive city like Sydney or New York, there are many recruiting agencies to go around, which both means having many opportunities, but also many competitors. You don’t need another one when the seller decides to use their expertise and the recently obtained wealth to start yet another business in the same sector to compete with you. 

Make sure your purchase agreement has a non-compete agreement or a clause attached to it, so that you can protect the intellectual property you’re buying with the business itself. This agreement is one way to protect your newly acquired business from losing relevance immediately upon purchase, or coming across yet another setback on your way to growth.

Analyze your motivation and goals 

Having ample funds at your disposal to invest in a venture is a great way to advance as a professional, but you should be certain that you’re doing this for the right reasons. Ask yourself: are you experienced and respected enough in this business to run a company of that size and scope? Do you have the funds to keep the business running smoothly upon purchase?

Will you really, measurably benefit from purchasing this agency? Do you understand what it takes to run an agency, especially if this is your first attempt at running a business? Such questions might sound harsh, but they’ll help you evaluate your goals and driving force before you make the purchase. 

From the fine print in the agreement all the way to your financing plan, preparing yourself properly for the purchase will help you get started with your new company on the right foot. Remember, despite the fact that the industry itself is flourishing and there’s plenty of business to go around, it’s still up to you to make sure your company thrives, despite its pre-existing reputation and success. Use these tips to be certain that you’ve done all the work before you sign on the dotted line. 

What Factors Can Influence the Marketing Strategy Success

One of the fundamental aspects of growing your business is building a marketing strategy. 

In the era of artificial intelligence, automation, and hyper-personalization, brands need to build strategic and data-backed marketing plans.

They should not focus on mere brand promotion. On the contrary, the emphasis is on driving seamless user experiences. 

Now, many internal and external factors may impact the success of your marketing strategy, including your budget, operational issues, corporate objectives, business culture, legal compliance, etc. 

In this article, you will learn about the core factors that determine your marketing strategy success. 

The Understanding of your Target Market

To build a successful digital marketing campaign, you first need to determine which audience groups it should target. For example, targeting Boomers and Gen Z requires different approaches.

If you are not sure who you should target, start by looking at your current customer base. Who are your current customers? Analyze their common characteristics and interests. Do they have any interests, needs, and problems in common? 

Pay attention to your competitors, as well. Which audience segments do they target? 

You can figure out the demographics of your target audience, such as their gender, age, geolocation, education, family status, employment status, etc. 

Next, collect customer psychographic data, such as their hobbies, interests, problems, etc. Seek their feedback via customer service channels, online surveys, social media pools, and quizzes.

Based on demographic and psychographic data, you can start building your buyer personas. They represent detailed descriptions of your perfect customers – all written as if the persona was the real person. 

Only by knowing who your target audiences are can you create marketing campaigns that resonate with them. 

Omnichannel Customer Experiences

In the IoT era, customers rely on various channels and devices when consuming content and communicating with brands. Unsurprisingly, they expect businesses to meet them where they are. 

Therefore, building an omnichannel marketing strategy is not optional. It is essential for any brand wanting to succeed in the hypercompetitive digital marketing landscape. 

First, remember that the number of customers using fast internet 4G connections, smartphones, and voice search is rapidly growing. Your website needs to align with their interests. Therefore, keep testing your website for mobile-friendliness and hire web designers to help you deliver exceptional user experiences across all screen sizes.

Having a mobile app for your business may also be a great marketing move. It allows you to create simpler buying experiences, inspire customer referrals, and build loyalty programs for your repeat customers. Above all, a mobile application minimizes the gap between your online and offline marketing strategy. 

The Starbucks rewards app is a perfect example of omnichannel experiences. Customers get a free rewards card to use when making purchases. Unlike traditional loyalty cards, Starbucks allows you to check your rewards points and reload your card via multiple channels, including a website, phone, in-store, etc. 

Social networks, email marketing, AI chatbots, live chat, and seamless customer service are also inevitable elements of your omnichannel marketing campaign. To build a consistent brand presence across these channels, consider composing a detailed brand style guide for your marketing and design teams to follow.

Personalized User Experiences

In the age of big data and artificial intelligence, customers have become more demanding. They expect brands to provide highly relevant and individualized purchasing experiences. Statistics back me up on that. According to Accenture, 91% of customers are more likely to shop from brands that deliver relevant products and content.

Therefore, creating generic, one-size-fits-all campaigns to target your audience does not cut it anymore. Segment your audiences into narrower groups based on their demographics, interests, or purchasing habits.

One such example is email segmentation. Rather than creating a single newsletter for everyone on your list, break it down into smaller segments. 

Data Analytics and Reporting

In 2021, relying on your gut instinct is not enough to succeed in marketing. To build a marketing strategy that converts, you need to set clear marketing goals and KPIs. Above all, you need to choose the right marketing metrics to track the success of your marketing campaigns.

Digital Marketing Analytics and Reporting

Fortunately, with the wide range of digital marketing analytics tools, you can monitor almost every aspect of marketing. With the help of this data, you can analyze marketing success in real-time and take action immediately. 

To streamline the data monitoring process, you could also invest in reporting tools. They integrate with your email marketing, SEO analytics, PPC analytics, and social media analytics tools, allowing you to create custom dashboards and track your marketing metrics from a central location. 

Predictive Marketing Analytics

Predictive analytics is a branch of advanced analytics that leverages big data to predict future events. Its goal is to analyze historical and transactional data to identify patterns in customer behaviors and help you identify future risks and opportunities. 

You can use predictive analytics to improve many fields of your marketing strategy. For example, it plays a fundamental role in lead scoring, allowing you to classify leads based on their readiness to purchase. Once you learn what types of content resonate with different audience segments, you can also use ML to create targeted content marketing and distribution campaigns.

Over to You

Many factors determine the success of your marketing strategy. Apart from your company’s marketing budget and team, focus on the optimization of the marketing tactics you apply. 

By getting to know your target market and adapting your brand presence to their interests, you will build trust with them, increase sales, and encourage loyalty. 

I hope these insights will help you build a thriving marketing strategy!

recruitment agency

5 Tips to Start Your Own Recruiting Agency

Screening for applicants has become a complex task, to which most companies fail to devote the proper time and strategizing. Without performing this task properly, however, brands risk reducing employee retention and boosting turnover, in an attempt to find people that are fit for the position. Add to that, it’s difficult to build up a healthy corporate culture and sustain their brand voice consistency when too many people leave and shift from one post to the next. In an attempt to resolve these and many other recruiting issues, modern-day companies gladly collaborate with HR professionals to help them select the finest people.

If you fit the description and you have had ample experience in finding the best candidates for numerous companies, you’re on the right track to set up your own recruiting agency. That major step forward in your career opens up a slew of opportunities to expand, collaborate with other HR professionals equally good at what they do, and it grants you a chance to build up your presence. Should you decide to do just that – here are the most vital steps to help you start your own recruiting agency and succeed. 

Determine what sets you apart

As someone who understands how hiring works, you also know well that your own competitors know what they are doing and how they can best attract potential clients. So why should someone choose you and your services instead of someone who offers the same, but perhaps at a slightly lower price? You need to make sure that you have an edge, that unique value proposition (UVP) in the industry that will help companies understand what kind of value you bring to the table.

Maybe you specialize in well-structured online onboarding and hiring for remote collaboration, or perhaps your expertise lies in hiring for highly specialized medical fields. Take your time to clearly outline what makes you different from all other recruiting agencies, and how you can make the lives of those companies simpler. 

Choose a particular niche

Hiring for the construction industry and for the IT sector is certainly not the same. People need to meet different criteria, your options in terms of interviewing are different, and you definitely need some first-hand knowledge of the industry to be able to disqualify unfit candidates and filter out the best of the best. While most HR recruiters tend to try their hand at different fields, it’s best to narrow down your own agency to a specific target group and provide a specialized solution for it. 

Also, check if there are specific legal regulations and licensing requirements you need to compile for your agency to work in that particular sphere. Some kind of compliance is usually mandatory, and by showcasing that you have the necessary permits, you’ll be more likely to attract clients. Combine compliance with expertise in a specific industry, and you’ll increase your likelihood to succeed in the manifold. 

Build and maintain your online presence

As an agency, it’s your obligation to give your potential clients a glimpse into your capabilities, your brand promise, and your credentials. All of that should begin with a stellar website, particularly if you have case studies to publish, certifications to show, and if you want people to establish an emotional bond to your brand. As a professional, you have the advantage over faceless corporations to actually build a deeply personalized brand, and thus a personalized online experience to attract your target audience more easily.

Start by choosing a personal domain together with a personalized .me extension that can help humanize your digital presence and make your site much more relatable. If people already know you by name, this will help grow your professional reputation even further, so blending your name with a general industry term such as “recruiting” or “hiring” can be extremely helpful. People will immediately know what your agency is all about, but they will also recognize that essentially human and personal aspect of your brand.

Set up a strong budget

Every business needs a strong budget to kick off all operations and processes without too many hiccups. You’re bound to come across setbacks, for sure, but setting aside the necessary funds to run your business will help you ensure a more stable beginning for your company. 

Funding for entrepreneurs can be difficult to come by today considering the circumstances and the still ongoing health crisis, but you need to prepare the budget before you launch your business. If you have completed the first couple of items on this list, then you already have your UVP and you can try securing relevant investors, too. A promising company will surely attract funding with the right business plan at hand.

Prepare a thorough marketing strategy

Ultimately, you want your business to be visible and for people to be able to see how you work. To impress your target audience, and to be able to work with clients from all over the globe, especially now that remote hiring is growing in popularity, you need a strong marketing strategy.

Include a social media strategy that will help you engage with your audience, both through direct messaging, but also with your informative content posts. Post ads when your budget allows, but most importantly, work on establishing a strong presence in your industry by posting quality content in various formats, setting up email campaigns, and publishing relevant news. 
Hiring the wrong people in this day and age, when remote and international collaboration dominates the workplace, is one of the costliest mistakes a business can make. If you have managed to help companies avoid this issue and you have a strong track record in recruitment, this is your opportunity to help connect worthy candidates with strong brands and at the same time build a reputable business in your own name.

Opening the Office vs Working Remotely: Finding a Compromise

There are no two ways about it: the COVID-19 pandemic has brought havoc to hundreds of workplaces around the globe. Many have been forced to send employees home out of health concerns and those that have stayed open have put themselves and their employees at risk. Beyond that, most are dealing with boom-and-bust style business as customers either avoid their stores or buy in bulk to limit their exposure. 

 

To say a company hasn’t been impacted in some way would be naive.

 

Now businesses are under more pressure than ever to reopen. As already limited and confusing federal and state aid expires, most companies are finding themselves forced to decide between paying the bills and putting employees and customers at risk. Finding creative ways to strike a balance between staying remote and opening the doors has become a goal of most successful businesses.   

Staying Remote

Pros

There are certainly pros to staying as remote as possible. The primary one being that you are prioritizing employee safety and encouraging them to look after their and their family’s health. Focusing on taking care of employees and promoting a safe workplace for everyone is a valuable bonus both for employees and customers — some employees even love working from home so much they are hoping to do so permanently

 

Additionally, modern technology allows for employees in many sectors to do their jobs completely online. Likewise, employers can encourage their employees to capitalize on technology to keep track of their mental and physical health. The mental health aspect can be especially valuable when they are stuck working from home.  

Cons

Of course, there are some cons to stay remote as well. The biggest most employers are worried about is a decrease in overall productivity. This can come from several things such as an employee’s inability to easily communicate and collaborate with co-workers and partners. It could also be a problem associated with the many distractions that come from working from home. 

 

Many employers also feel as though their company culture is suffering while employees are working remotely. It can be challenging for employees to feel connected and part of a supportive workplace community. Fortunately, there are some ways to help maintain company culture while working remotely

Opening Offices

Pros

However, for some employees, the ability to get everything done while having employees work remotely is elusive at best. Some jobs simply require in-person service. For businesses that require some level of human interaction, opening up can be the only thing that will keep you afloat. And it might not be a bad thing — many people are eager to interact with their favorite stores in some way, even if it isn’t traditional.  

 

Many of the reasons that business owners are hesitant with continuing to work remotely are also major pros to reopening. You can more easily monitor the productivity of employees and work towards rebuilding company culture. The idea of moving back towards normal is also tantalizing and there are plenty of ways to be successful in reopening

Cons

The big elephant in the room for reopening is the risk of a Covid-19 outbreak in the office space. Forcing employees to come back and having an outbreak could bring all sorts of legal challenges to your business. This is especially true if your employees are completing high-risk jobs without proper protections.

 

Additionally, it can be a real issue for your company’s image down the road. Customers are not itching to go back to businesses that have experienced a COVID outbreak even after the risk has been mitigated. Choosing to open the doors too soon — especially with the massive rise in cases across the U.S. — could spell disaster for the company.  

Making a Decision

Deciding to keep employees working remotely or sending them back to work and reopening your public-facing business is really difficult. There are plenty of pros and cons to each choice, many of which could make or break your company. As you weigh your options, think about the risks, benefits, and needs of your company.

 

Don’t be afraid to get creative with your options either. To keep their businesses running, some companies have altered their products and services to make things that are in demand like hand sanitizer while others have greatly boosted their online services. Striking the right compromise may also involve switching things up for employees such as half coming into the office while half remain working from home. 

 

Weigh the pros and cons, choose what is right for your business and your employees. Sooner or later we will adapt and get through this difficult time and many companies will be better off for it. What have you been considering as a business leader and what has led you to make the decisions you are making?

2020 The Year of Remote Work

It is only June, and thanks to COVID-19, people have declared 2020 as the year of remote work. While telecommuting seemed beyond reach in most industries only a few months ago, this year it has become a necessity. The pandemic has forced employers to come up with novel and successful ways to keep their businesses afloat. For this reason, many companies have asked their employees to work from home. Google has taken the whole matter a step further and advised remote work to its workforce for the rest of the year. Even though some might struggle with this work mode, it is actually quite beneficial for both employers and employees.

Most employees are used to going to work and spending eight or more hours in the office. At first, the sudden change of routine may be strange for them. However, once they recover from the initial shock, they stand to gain quite a lot.  Working from the comfort of their home can considerably boost their productivity and performance. Also, it can have a huge impact on their mental and physical health as well.

The employees no longer have to waste their time commuting. They will be more punctual because traffic jams and parking spaces don’t pose an issue for them in the morning. Once they log on to the selected platform, they are in the workplace ready to reach their daily goals. As a result, travel and accommodation expenses are significantly reduced. If the companies ultimately switch to this work mode, it will bring substantial benefits to the environment too. The reduction of toxic emissions and pollution raises awareness on environmental protection.

What worries employers the most in this situation is employee productivity and performance. There are many distractions at home and most employees are forced to turn their space for relaxation into an office. However, with the right internal communication app, the employers have nothing to worry about. Effective communication is one of the pillars of a successful business. These collaborative business solutions keep everyone well informed and on the same page. Dropbox, Google Hangouts, or Google Drive allows employees to communicate and cooperate on different projects and documents simultaneously. The social aspect of the workplace isn’t neglected as coworkers now use online group chats instead of the good old chatting by the water cooler. Still, for boosting employee performance, everyone has to agree on the preferred communication tool. Forcing tools and channels might cause the opposite effect.

While it seems the pandemic is coming to an end, its consequences are yet to be felt in the months to come. Among good things to come out of this mess is definitely a stronger bond between colleagues. When employees have good work relationships with their coworkers and managers, it positively reflects on the business. Friendship and team spirit largely contribute to creating a healthy work environment. Working under such optimum conditions improves employee productivity and spurs their collaboration. Managers now than ever have to invest time and effort in team building activities and a pleasant work atmosphere. As a result, the employees will maintain their sense of belonging and actively contribute to reaching the corporate aims.

In the long term, remote work may change the whole attitude about work and provide some new perspectives. Millennials are swooping in and along with talent, come with certain expectations about the workplace and work process itself. One of their priorities is having a healthy work-life balance. For this reason, the younger workforce is largely attracted by flexible schedules and working hours. This would enable them to provide for themselves and their families while also pursuing other activities. If the companies want to keep and compete for top talent in the future, they have to make fundamental changes in their management. Allowing the employees to plan their own schedule might prove to be crucial when offering jobs to potential associates. Similarly, instead of being compensated for the hours they spent working, they would like to be rewarded for their accomplishments.

To conclude, due to the unprecedented situation, most companies have started working remotely. Although it seemed quite a challenge, employers have discovered numerous perks of this work mode. Employees are right on time for work and the commuting expenses are significantly reduced. On the other hand, what is boosted are productivity, communication, and collaboration. Through proper communication channels, everyone gets timely updates. As a result, they complete work tasks promptly and without any delays. Besides, remote work enhances work-life balance which is one of the top priorities of the millennials. Their work-related expectations will without a doubt, shape the workplace and the whole work culture in the years to come.