How New Tech Is Revolutionizing HR

Human Resources is often looked upon as a sort of necessary evil in every business. But that couldn’t be further from the truth, as cutting-edge technology is helping HR departments in companies of all sizes evolve into a field that is equally relevant and innovative.

Tech including artificial intelligence (AI) and blockchain are helping to streamline HR processes, while cybersecurity is taking the front seat where company data and privacy is concerned. Here’s what you need to know about how an HR department can harness the power of new tech to change its influence and impact within companies, and by extension its reputation as a whole.

The Role of Cybersecurity

A big part of the job in HR is keeping employee personal data secure. In our digital age, it’s easier than ever for cyberthieves to hack into data systems. That’s where cybersecurity comes into play.

As an HR professional, it’s your job to hire individuals who are educated in the latest technologies and equipped to protect the organizations they work for. This can be especially challenging if you have staff members working remotely.

Remote workers are increasingly becoming the norm rather than the exception, with more than 40 percent of workers reporting that they perform some remote duties. As an HR rep, it’s your job to clarify policies and provide resources for remote employees so that they understand how to protect themselves, as well as company data, while working remotely. It’s also your job to anticipate and identify potential security issues before they turn into a major problem.

Your company may even consider putting together a cybersecurity team to address today’s security needs. A cybersecurity team is made up of individuals who are trained in information sciences and cybersecurity. Typically, those professionals are up-to-date on the latest equipment and technologies in order to effectively perform their duties.

Some companies are taking the cybersecurity hiring process even further by designing and building a cybersecurity control room. This move highlights the vital role a cybersecurity team plays in day-to-day operations. HR professionals should work closely with their cybersecurity team in order to answer any question that may arise.

AI and HR Analytics

AI has been changing the way we work for several years, but we’re only starting to see how it can help streamline the field of HR. The technology is meant to work in tandem with human processes, effectively doing three things:

  • Amplifying human function
  • Automating tasks
  • Augmenting human capabilities

AI use in HR starts with the hiring process. Automated software can help narrow down candidates without bias, based on information provided by potential hires. This is where amplifying comes in, as automated screening amps up the capabilities of HR professionals.

With AI, corporate training and payroll are augmented and automated. The use of AI reduces the chance of human error and keeps HR reps accountable for the data collected and processed. AI also allows for better tracking and accountability of remote workers.

Utilizing AI is a smart move for every business since the technology is becoming so ubiquitous. According to Personnel Today, nearly 40 percent of businesses were already using AI in some form as of 2017. A further 62 percent said that they expected to adopt AI into their business model in the near future.

Bitcoin, Blockchain, and Beyond

Payroll is an intrinsic part of the job for many HR professionals. And in today’s landscape of digital payments and other currency forms, payroll may seem more complicated than it has in the past.

If your business has remote workers on your payroll, chances are some of them are part of the emerging bitcoin and blockchain revolution. But what does that mean for you? Put simply, bitcoin is a form of digital currency, and a blockchain is an encrypted digital ledger of those funds.

Data indicates that about 28 million people around the world have a blockchain wallet. On the business end, more than $110 million in bitcoin payments are made every month. These numbers are growing, and HR professionals should have at least a basic understanding of blockchain technology.

Savvy business owners and HR techs should keep payment methods flexible and able to incorporate bitcoin and blockchain as needed. There are now more than 1000 types of digital currency that can end up in a blockchain, worth a grand total of more than $22 billion. That’s a number that’s hard to ignore.

While your company may be years away from adopting blockchain technology, it may be prudent to put together employee training sessions that revolve around digital currency, including bitcoin.

Final Thoughts

Our modern digital age has brought numerous, exciting changes to the realm of HR. Corporate data privacy issues and security training are increasingly part of an HR rep’s job description, alongside recruitment and payroll. Those duties are becoming easier, thanks to the automation, innovation, and augmentation found in new tech such as AI and blockchain.