Written by Georgiana Beech, specially for The HR Tech Weekly®
It goes without saying that businesses must adapt to changing employment trends or risk becoming obsolete. In order to recruit top talent and build an innovative, valuable workforce, companies must offer environments and perks that are attractive — that is, they must be modern and malleable.
With technology becoming entrenched in all aspects of the modern office, opportunities for remote work are abundant. According to the University of Alabama, 20 to 25 percent of American workers currently telecommute in some way, though up to 90 percent would like to. Slowly, the traditional office is fading.
Employees can now be scattered not only across the county, but across continents. With a multitude of business applications available, managing projects at a distance has never been easier. Communication between multiple departments (or even cooperating companies) streamlines the workflow and ups efficiency.
However, management across teams comes with a new set of challenges. Leaders need to switch up their style as much as employees do. Previously, American attitudes toward business have endorsed an every-person-for-themselves school of thought, encouraging workers to worry only about their personal progress.
Now, distance has forced a more group-minded approach. Employee development must be focused on critical thinking and problem solving. When working remotely, even though technology provides abundant connection, there is less immediate support available. Therefore, employees must be capable of higher-level assessment and problem management.
Managing employees equipped with more abstract skill sets may be challenging for some leaders. Your team may become noticeably self-sufficient, solving more problems on their own. This can be challenging to cope with if you’re used to leading with a very assignment-driven agenda.
You may also see your team diversify as you take on members from other companies or countries. Working with employees from different cultural backgrounds can create barriers to effective communication. You may have to contend with factors such as power distance, communication expectations, and conflict management styles.
Even if you feel comfortable navigating intercultural communication, your employees may not. With communication being a fundamental tenet of successful telecommuting, it is important to make sure that your employees feel prepared and empowered to tackle these challenges.
It can seem overwhelming to adopt a management style that’s appropriate to remote workers. It may even seem overwhelming to implement the technology necessary to make remote work possible. Based on the economic trade-off, though, the learning curve is worth it. Employees are happier and often more productive, in-office business costs lower, and you keep your business on the forefront of trends.
The infographic below, provided by the University of Alabama, details the current attitude towards remote work, as well as some of the implications for leaders as their offices make the switch.